Sun Star Resort

the food is very bad

I had to write a poem to express how bad this hotel really was: We landed in Antalya, dreams high and bright, But the Sun Star Resort? Man, what a fright! Leaky faucets and a room with a rubbish view, Garbage on the floor, ain't nothing new. Sun Star Resort, yeah, it’s a tourist trap, Where dreams go to die, all the fun’s off-map. Bad taxi drivers, got us lost in the night, Looky looky sellers, always ready to fight. Spent more time waiting in a taxi than we did hit the beach track. Sun Star Resort, it’s a scam, pure disgrace, Rubbish holiday vibes, hotel workers can’t keep up with the pace. These looky looky taxi drivers ,always on the run, But I’m just wishing for a trip that’s finally fun. So if you’re booking a flight, take heed of my rhyme, Avoid the Sun Star, save yourself some time. Let’s find a real, halal appropriate where the good times thrive, In rubbish Antalya, the vibes DO NOT come alive!

Lovely clean, comfortable, air conditioned rooms, 2 litre bottled water provided everyday. Plenty food and drink. I wouldn't say it was 5 star quality admittedly but I enjoyed the evening meals and bread rolls were always fresh and tasty. Beautiful pool area with plenty sun loungers. Whole hotel definitely needs a bit of TLC, but people leaving these hideous reviews had me terrified before I went. I have had a fabulous holiday, all the staff work hard and were friendly/approachable. I loved my holiday but if you're expecting completely luxury with everything you could wish for then maybe this not the place for you....However, if you're after a nice, all inclusive place with clean comfortable rooms, plenty food and drink and a lovely pool at a reasonable price then this is the place for you!

Decent hotel quality and decent restaurant definitely not 5 star. Unfortunately while I stayed there the hotel was very busy people would give you odd looks and bump into you everywhere. Only one restaurant is open and actually serves food. Getting your food is a nightmare long queues and people stall getting there food which holds up everybody else. Room service is basic and they did give me dirty towels they also did not clean the room fully they do give you a free large bottle of water though. The tour guide with the hotel tries to rip you off charging double prices then you can get online. I also had to complain a few times about noisy guests staying next door which I don’t know if they actually did anything about it. While I was staying there it seems someone was playing with the lifts as it would suddenly get called whenever you needed it also a few times someone had already pushed the buttons on the lift so it would stop at different floors. You also need to be careful about other people entering your room as people were trying my door handle at random times in the night. The lights in the hallway are motion activated and always cut off so you are stood in the dark sometimes. The plumbing makes a huge gurgling sound at night sounds like a vacuum cleaner. Overall the staff struggle to manage this hotel properly they have no control over what is going on with the lifts, the restaurant is in disorder, and hotel guests run wild. Although another explanation is they have full control over the hotel and like it that way. Either way I found the staff discourteous and unhelpful and the other guests who were staying with me at the time as blunt buffoons who had zero manners and would actively annoy me.

On entering this hotel you can see that it has never been a five-star hotel. Reception staff try their best to be helpful. The nicotine stained, peeling wall paper in puɓlic areas needs an overall. Stained carpets that need a good clean. Ripped and stained sofas in the lobby. Feral flea bitten cats roam around inside and out of the hotel. The spa staff are attentive and give a great deal of care to clients by providing a good clean spa. In door pool was out of order and had a stagnant look about it. Careful if using the starshas the carpet is loose and could easily cause trips and falls. Basic cleanliness is an issue with the bars and dining room. Dirty glasses, plates and cutlery all being presented for use. Table cloths that are clean and white but could do with an iron running over them are changed in between each use of the tables. Very busy staff clearing tables . All seem very young working very hard but with out direction. The presentation of table, staff and food is very poor. Staff wear their own clothes making it difficult to know who is staff and this looks very unprofessional. The food is awful with names of dishes are wrote on corners of ripped note paper. The most prepared dish for the consumption of guests is braised heart. It is on every meal dishes are all tepid at best. Nothing is hot that seems it should be. All meals are badly presented and if it isn't eat at one meal it is given to be eaten at the next meal. Broccoli for breakfast? The grills smell like they need a good clean has well has changing their oil has it stinks. The pool furniture could do with a good jet was from time to time. Tables on terrace and out door areas are left dirty and sticky. The entertainment is bland and the over all atmosphere is decidedly soviet block. The rooms are attended by the most hard working maids. Who do the very best with what they have available. Bedding is crisp and fresh but a little fabric softner would go a long way when the laundering. Mattresses are like rock hard but rooms are clean and kept so by these lovely ladies every day. The one high light in the stay is I will go home weighing a lot less than I arrived. Taxi are not overly priced into the town . Harbour area is a pleasant and pretty walk. The weather can not be faulted. I recommend Turkey as a place to visit just not in this hotel that smells constantly of cigarette smoke.

The hotel is lovely rooms where nice and clean. Everything else is a disaster not one member of staff smiles and says hello, food is disgusting kids cooking and playing at who can get the flames the highest.. all food the circulates through the day, nothing is warm.. fried eggs dangerously under cooked, bread rolls with tiny worms in… no food allergy warnings on food…Cats all over the dining area and pigeons flying around leaving their marks. Alcohol is non existent choice of non alcoholic beer gin and vodka.. entertainment non existent, looks nothing like the photos advertised.. Paid for all inclusive ate out all the time and bought own alcoholic drinks. Please don’t book this hotel as you will be waisting your own money and will be Sooo disappointed. If I could leave no stars I would but it won’t let me enter review without.

I’ve traveled all over the world & I’ve got to say this is the worse hotel I’ve ever stayed, rooms ok, staff ok but the food is absolutely disgusting, my son had food poisoning, we had to see a local doctor, I normally take reviews with a pinch of of salt as people only tend to write them if it’s a bad experience, but please heed the warnings, the food is recooked, the have wild cats running in/out of the kitchens as well as the dining halls, sometimes the occasional pigeon will fly in also, all the staff in the kitchen are generally young men, who I suspect are paid poorly hence why they do not care, the alcohol is just one brand of beer served warm in a plastic cup doesn’t matter how many you have you won’t get intoxicated at all, the Pepsi or cola not on draft, bought purchased from the local supermarket and water down which I’ve witnessed on occasions, THIS WILL CONTINUE UNTIL PEOPLE OR THE TRAVEL AGENTS STOP USING THIS HOTEL OR SACK THE HEAD CHIEF AND CLEAN UP THIER ACTS ALSO A 5 STAR HOTEL IS AWARDED 5 Star on what they have OFFER NOT ON QUALITY PLEASE BEAR THIS IN MIND, I witnessed 5 separate people during our ten day stay complain about the food AVIOD AVIOD AVIOD AT ALL COST TO YOURSELF !!!