Mahdia Palace Thalasso

I Have got amazing suite , thanks to the receptionist who check me in Reception team always smiling Animation team only interact with the European resident and never say Hi to me Life safe guard not very professional, flirting in the beach Main restaurant friendly staff

The hotel and services are perfect, the bar by the pools and the American bar in the hotel are great guys, helpful and smiling. The animator Ibrahim has a lot of energy with aqua aerobics, step aerobics, and the evening program, great guy and i will coming

Hotel it’s very good, the hotel has very interesting animation programs. There is alot food to pick from everyday. Infront of the hotel is a pretty beach. Good aqua gym with ibrahim. Sitting in the evening with music. Waiters are very willing and very dear.

Before I begin my review of the hotel I would like to warn people of the Security Scam regarding Tunisian money at the Airport. If you take any money through Airport security with the intention of Spending it at the airport Duty Free, think again as it will be confiscated before you reach this point. I exchanged my Money at the Airport Exchange depot and one in Mahdia. When they confiscate your money before reaching the Airport duty free, you are asked if you have a receipt for the money. If your receipt does not have your Passport number or Name on the Money exchange receipt (both of mine did not) they will not accept them, hence the loss of £120. Be Warned!!! Now regarding the Mahdia Palace, I cannot believe any Western European would give this Hotel a 5* review for the Following reasons: You are treated like 2nd class citizens in the Hotel, that is a Fact, they cater more for Eastern Europeans and These people are offered All Inclusive at the resort while you are not. The Receptionist actually lied to our Faces when we requested an upgrade to AI and stated that the Hotel does not offer such a facility which is just not True. Secondly, this is the First 5 Star hotel we have ever stayed in that does not offer Tea or Coffee making facilities (as well as the Tea or Coffee) in the room. Thirdly, the main food Bar near the Pool and Beach is Shut for food which vastly reduces your Food options. Another issue to be aware of is that disco type music is played extremely loudly around the Pool area for most of the Day which is not to everyone's taste. The Hotel itself is lovely and the Rooms are of a good standard. The food is on a self serve basis and most of the days had good a variety of Starters, Mains and Desserts. All food and Drink is reasonably priced. There are plenty of Sun loungers available and you can set up in the Garden areas away from the Pool if you prefer peace and quiet. I would not personally recommend this hotel, but it is by no means a bad Hotel just not to our liking.

The animation team is so fun and you can have a great time with the Shako team every night, the same is for the aquagym at the pool outside with Ibrahim. The food from the restaurant is good and you have plenty of options from where you can choose every night. The beach is always calm and well cleaned.