Riu Plaza España

早飯好吃 有個觀景平台 很不錯

房間設施很好，沐浴用品一流品牌，位置在真正的市中心

I was looking for the location and view of the hotel, and I arrived early at 11 am. After checking in, the front desk asked me to leave my email address and said that I would send an email when there was a room. So I waited and went out first. But I didn't receive the email. When I came back at 5 o'clock, the hotel arranged a room. At first glance, it was a room facing the corridor opposite the hotel. There was no view at all, and the window was very small and there was no light. So I wanted to ask the hotel if there was a room to change. After communicating back and forth many times, the reply was: I only guarantee a big bed but not a view. The hotel is full and there is no other room of the same room type to change. If you want a view, you can pay more to change it. If this is the case, should it be clearly marked when booking that there may be no city view, then I will not book this room type. The attitude of the hotel is that I don't have a room, you can do it. There is another problem here. Although the email address was clearly left and the letter spelling of the email address was confirmed with me in person, the email address was still sent to the wrong email address. The hotel's operation is very suspicious, but it is hard to say. In addition, the hotel is relatively old, there is no USB charging, no slippers and minibar, which is not suitable for the four-star positioning. The breakfast is indeed quite good. I suggest that you must be cautious when booking, and do not be deceived by the store. At the same time, I also hope that Ctrip will consider whether to clearly mark the corresponding landscape of the room type. I see that other platforms have separate landscape room options, which will give consumers a psychological expectation.

The biggest advantage of the hotel is its location. It is directly opposite the Plaza de España. You can enjoy the breakfast in the restaurant while looking at the scenery of the square. The Grand Palace is a ten-minute walk away. There is an observation deck on the top floor with a 360-degree view of the city of Madrid. The room is clean and hygienic. Luggage storage service is available, and it is classified according to check-in and check-out. It feels quite reliable. The hotel facilities are average. It is a bit cold in this season, especially on rainy days, but the room is not heated and there is no hot air conditioning. After communicating with the front desk, a small heater was sent.

可以登上頂層露台酒吧一覽馬德里全景，提前到達可寄存行李在大堂行李房，有房間的話可以提前check in ,我們是12點拿到房卡的，房間中規中矩。早餐很豐盛。退房直接把房卡交前台即可離店。前台服務很好。每天客房的價格浮動很大，可能是銷售策略吧。位置好，可步行至皇宮。