Steffany
July 30, 2024
This booking didn't specify that it was in another state than what I needed to book for until AFTER booked and showed in my receipt email. When I contacted support and explained, a refund request was sent and denied. This was almost a $100 booking that I was told was not getting back. Well, I will not use this service anymore and will warn others to make sure they read every little detail and not to expect customer support to be of any help if something goes wrong here. Very disappointed.