Guest User
August 4, 2024
To be honest, I was a little intrepid about this place given the mixed reviews, but as a hotel it’s a solid enough choice - the room was well appointed and the AC efficient, the breakfast buffet was fine, and the outdoor pool with views over Faial was a nice surprise. Checkout at 12 was useful too. But the main reason I wanted to write a review was to praise Erika, who was very helpful in finding us a spacious, quiet family room on the third floor, and organised a cab for us to the airport. I meant to leave a tip for you Erika but in the end we had to rush off in a hurry - sorry! Thanks to you, we had a great stay and were able to make the most of Pico. Thank you so much.