Courtyard Macon

The hotel was located in a great location, close to the hwy and lots of restaurants. I will definitely stay here again

Loved the customer service very friendly and helpful

I am a lifetime Titanium Elite with 2,000+ lifetime nights and love the Marriott Brand AND I believe in honest feedback; I hope you find my review helpful. You cannot overstate how great it is to experience true Southern Hospitality. Barbara and Sherry at the bistro and Emily at the front desk were the personification of Southern Hospitality. They were super friendly, engaging and full of smiles and positive energy. They made me feel very welcome and valued. Rooms were as expected: Clean, comfortable and good WiFi. My shower had exceptional water pressure… best shower pressure in months! My iced coffee in the morning was delicious and the female associate ;didn’t catch her name) was also super friendly and engaging. Overall a great property with an outstanding team. Well done, Courtyard Macon!

The hotel facilities were clean and well maintained. The rooms were updated, clean and serviceable. The parking area all around the facility was well lit and clean as well. The food served was of a high quality and there was variety. The hotel is has so many restaurants within five to ten minutes driving distance. There is a modern arcade where children can play games for tickets to redeem later for prizes, about five minutes up the street for the kids. Local attractions and parks with plenty of green space are close as well. The hotel pool on a Saturday morning in the middle of June was closed for maintenance until 2 p.m. So many people came downstairs in the morning looking to use the pool. Everyone was told the pool was closed until 2 p.m for maintenance. It was not until later about 3 p.m. when someone went and asked that they opened the pool up for guest use. I would defintiely stay there again. This is a quality hotel in a great location.

Tired Courtyard that is in desperate need of renovation. Plugs at bedside loose and would not hold a phone charger. Furniture, TVs, bathrooms all old and outdated. I haven’t seen magnetic ***** key cards and the problems that come with them in years. Only one elevator with buttons so worn down that you couldn’t make out the floor numbers. Arrived at 5pm ahead of a concert to one of our rooms not being ready, according to the desk they had accommodated others checking in early for the same concert we were in town for. Why punish those following the rules by allowing others to break them? This concert was planned for months and you had time to prepare. To her credit, the lady working the front desk was extremely pleasant as was the restaurant staff. Whole property on par with a Days Inn.

We are Marriott Bonvoy members and the proximity to the highway was the reason for selecting this hotel. We have stayed at many Courtyard hotels. We had one previous experience where we had been given an connecting room and we had been assured that there would be notation on our file that this type of accommodation didn't work for us. At this hotel, our door to the connecting room was not locked. We locked it although we weren't sure that the lock was engaged as the connection didn't sit flat on the lock. At 1:00 am, we were awakened to out neighbour turning the lock on their side of the connecting door then spent the next 2 hours listening to them laugh and party as if they were in our room. We are not certain if they left their side of the connecting door open but we believe the connecting doors are the Courtyard hotels do not provide appropriate sound insulation to ensure a reasonable sleep. We mentioned to the front desk staff that there was a problem especially because we had a 14 hour drive ahead of us. The response was "sorry" and surprisingly we didn't not get a request from Marriott to review our stay at this hotel. In addition to our inadequate sleep, the hotel was dirty and tired. DO NOT STAY HERE.

Do NOT stay here. Our truck was broken into and so were several others. The hotel management refused to help us or accept any responsibility. They said they have a sign in the parking lot that says park at your own risk. What a disaster! Avoid this area and this hotel!!!

This hotel is fine for what it is. Staff is friendly. That’s where it ends. Whomever owns it is full of nothing but GREED. How can you justify spending $325 a night for a Courtyard that’s not even updated to the current Courtyard standards? It has the old early 2000s Courtyard decor and the price is usually between $120-$150. That’s about all it’s worth. Cheer competition in town so let’s make all the money we can. Totally ridiculous. There is nothing in this hotel worth that. The clock in our room is even still wrong, so that tells me there’s no attention to detail when cleaning.

We stayed here twice in a month because we were so happy on the first visit. The young woman at the desk is super nice and efficient. The rooms were very clean and comfortable. It's nice to have coffee maker, refrigerator, microwave and a couch to sit on. The bed was very comfortable. Nearby are several restaurants & stores. We didn't eat at the hotel I highly recommend this Courtyard by Marriott in Macon GA.