Top rated hotels in Macon

Holiday Inn Express & Suites Macon - I-475
3.8/519 Reviews
First Impressions...not so great. I reserved 2 rooms; one for my 88 year old mother. They put us on opposite ends of 2 different floors. I asked if we could have our rooms closer as I am my mother's caregiver. The lady at the front desk said the hotel was full and she was unable to change our room assignments. However it was 5pm with only a few cars in the parking lot. Surely the hotel was not yet full and one would think rooms could be switched around. The woman at the front desk was not helpful nor was she friendly. Secondly, handicap parking is at the end of the building on the side, much further away than the ”Diamond Elite” spaces directly in front of the hotel. We did not use the handicap space since there were others close by. Thirdly, the rooms are dark and dingy upon entering with a musty smell. Appears clean however. Honestly, I would have asked for my money back but we have been traveling for almost 12 hours and none of the hotel reviews off 475 in Macon were exceptional. It appears safe here and my mom does have a cell phone to contact me if she needs anything, but we will not be back here for sure. I do expect greater things from IHE and am extremely disappointed.

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