Hotel Okura Macau

The service is attentive. I stayed at the Okura Hotel with my mother. All the staff tried their best to assist with check-in, room wifi, pillows, various toiletries, and even reservations for dining out, etc. I would like to express my gratitude. Thank you.

Very satisfied, a little bear was given when checking in~ The room service is very good, and Tianlang Taoyuan is also very fun! The massage chair on the 29th floor is really relaxing! The only drawback is that there are always no rooms...

Yuri at the front desk had a very kind and lovely smile. He personally escorted us to the room and introduced us to the hotel's swimming pool, gym, and Tianlang Taoyuan. They also asked me about my itinerary for the day and prepared a birthday cake for me and sent it to the room. When I got to the room, I found that the Guest Experience team had decorated the room with birthday balloons. Thank you very much. Yuri also offered to take photos for us, which was very considerate. When we returned to the room at night and saw the turndown service, they prepared fruits and birthday cards. Since we were not in the room, they also put the cake in the refrigerator for us. The overall experience is very good. I will definitely choose Hotel Okura again if I have the opportunity in the future!

I feel that the hotel mainly provides services to ** customers, so it is generally difficult to book. The service is indeed OK, after all, the hotels in Macau are generally of good quality. The scenery is nothing special, but it is still very convenient for shopping.

Traveling alone, the front desk was very welcoming and attentive. Turn-down service is provided appropriately, as well as warm furnishings. A very cost-effective choice!

This time I came to celebrate my birthday. The hotel staff immediately arranged the room for us and thanked us many times for choosing Okura Hotel to celebrate our birthday. The service was very attentive. The environment is very comfortable and hygienic. I will consider staying here again next time.

The second floor of the hotel is Tianlang Taoyuan, which is super convenient. The hotel room is very large! Even though it is a hotel for so many years, it is well maintained and the service is also very good! When checking in, I saw that there were children, and they immediately gave them drawing toys and toiletries. Thumbs up! Super cost-effective! Recommended for bringing children here to play!

There is a free shuttle bus from the Hong Kong-Zhuhai-Macao Bridge to the diamond lobby of the hotel The weather was a bit hot and I had to wait 20-25 minutes for the bus to arrive. It would be better if the buses could be more frequent. The location is very convenient. It takes less than five minutes to get there after getting off the bus. We were a little early. We checked in at the counter at 2 o'clock. We were allowed to go up if there was a room. A kid in the same group gave a little bear as a gift and the kid liked it very much. Just off the second floor of the hotel is the artificial wave area and beach area of ​​Tianlang Taoyuan. Children have fun playing in the waves, sand, rafting and small slides Next time I will stay at Galaxy Group to play this Returning to Children's Playhouse, I didn't expect that CUHK would give hotel customers a 2-hour ticket. I participated in a 45-minute class and it would be enough to play for about an hour more. The hotel is not far from Guanye Street. We can walk there. We didn’t purchase the hotel’s buffet. There are many options to eat out by ourselves.