Hotels Near Wyck Watergate in Maastricht

The arrival was already disappointing. - We were given a room where even my student room was more luxurious and beautiful. There were a few old pieces of furniture that were too bad for the thrift store. - The beds were 2 camp beds pushed together. - The shower did not work properly. - the promised room with cityview was a 2 meter high window where you looked directly against another residential building. That is just pure scam. - the rooms were very noisy. You could literally hear the conversation in the street from the 2nd floor. Really not of this time. - there was also no cleaning, there were still things from the previous guests under the bed, brrrr. - further there was no breakfast. That for a hotel. It turned out that someone was sick so we had to go to another hotel of the chain to have breakfast there. There it was a chicken coop because they now had guests from 2 hotels having breakfast in 1 breakfast room. - After complaining we got another room for 1 night. When we went to get the car for our suitcases, the pass of the outside door was already blocked! Now we had to ring the bell like little kids at the reception that was remote to ask if we could go in to get our suitcases still. - When I angrily said something about this to the manager, she reacted irritated, and I felt far from being welcomed and hospitable. A course in hospitality would be good. - in the new room the shower ran over immediately. When I inspected the shower it still showed dirt from the previous users, which had not been cleaned. Brrrr. We are done here. Not recommended.

I booked a deluxe one-bedroom room. The room is big and touching The poor size of European hotels everyone knows In fact, the concept of the hotel is similar to that of a shared apartment. The design is popular in Northern Europe + industry in recent years, suitable for online celebrities to take pictures. The location is great. It takes only 10 minutes to go to the city center to eat, drink and buy. The cafe downstairs, the organic supermarket, and the surrounding restaurants and cafes The hotel was rebuilt based on a porcelain burning factory, so it is very fashionable with the new and the old~ The concept focuses on ”students” sharing, so the hotel service staff are more friendly and casual I gave an ice cream when I checked in. The details are pretty cute. Still have to pay attention: laundry and ironing can only go to the unified laundry room on the first floor of the hotel Laundry, coin-operated self-service type, ironing clothes, there are equipment at will

My partner and I took a NS deal to stay at NH hotel in Maastricht. At first we were worried it's not at the city center as it was our first time visiting the city. It was very easy for us to reach the hotel from the train station. Well located with walking distance to train/bus stations. The hotel is very nice, and the staff were very friendly. We were happy about everything in the hotel. In particular, the breakfast was great !

For the relatively cheap price this was an excellent one night stay in a superior double room. Bed was comfy, plenty of pillows, good seating, easy car parking (should be free), friendly and efficient service. We had a meal in the restaurant - the drinks and food came super quick and dinner was very tasty (fish n chips). The waiter / chef was awesome - friendly, efficient, professional, quick, multi tasker and well presented. Only one issue with our stay - we had to run the shower for about 5 or more minutes before it got to the right temperature - pressure wasn’t that great.

Hotel staffs were friendly. The hotel is a bit dated. Definitely can improve on cleanliness. The coffee cups and spoons in our room had stains, the rug around the bed was so old and gross looking and there was even a dead baby cockroach stuck on the wall. Free vanity kits and tubes of lotion were unnecessary.

I was with my husband and we celebrated the 2nd portion of our honeymoon, a wedding gift from our friends and family. Our check-in was smooth and the staff gave us an upgrade to a junior suite with a note and some deliciouschocolates. It was lovely but not very sound proof from other guests. The room could use a few updates as well but the view was beautiful. The property is gorgeous with the château, sculptures, church, rose garden and natural surroundings. We enjoyed our Saturday night dinner at the grill and the service was very good. There are limited dining options on Sunday evening if you don't wish to leave the property. I had a massage with Maureen and she worked wonders on a troublesome back problem. A true professional. The breakfast buffet was quite extensive with local products as well but very busy. Not a calm environment with large groups and an impolite guest on her phone but we appreciated the quality of the food, options and service team. We enjoyed our stay but felt that for such an incredible setting, there was a certain charm lacking with such a whirlwind of comings and goings. Perhaps a future stay but not during peak season.

After years of visiting this wellness, I made a booking for the hotel for Jan 1st to 2nd to start the year in full relax mode. It was a disappointment at best. First impressions are everlasting impressions in any business. Especially in the hospitality business. When anyone walks through the doors of a hotel, those first 2 minutes determines the entire perspective on their stay. My initial experience walking into this place unfortunately set a nasty outlook. We showed up an hour earlier then our booking foreseed, and thus, basically got told to ”take a hike”. Allow me to elaborate… During the booking, I was asked to put an “estimated time of arrival”, however, as an internationally travelling guest, it is obviously impossible to input an exact time of arrival. Little did we know that this was going to be such an issue. We got told that, because I had input 12:00 in the system as my ESTIMATED arrival time, we were not allowed to check in or access the spa. We were even told that the wellness spa was closed, and would only open at 12:00 since it was Jan 1st (Regardless if we paid 2 full days of access). I couldn't help but wonder, if this is the case, why even offer 2 days of access for those specific days? It’s basically selling something that will never be delivered… in my business that’s called theft. Now, when I asked what could be done to accommodate us, they told us basically to take a hike.... Yep, ”Ga wandelen” is what she said, to be exact. As pissed off as I was, I couldn't help but notice loads of people inside, some getting stuff out of rooms, going to drop stuff in their cars, and going to the wellness.... yet, for us, nothing could be done to accommodate us! Nothing at all..... so, 340 € for a one-night stay just can't seem to offer any flexibility in this hotel. Not even access to sit at a restaurant, nothing, nada, ziltch! So we went for amazing jetlagged hike across the village and came back an hour later! By the time we returned, there was a huge line up at the check-in desk. We waited in line. The gentleman at the check-in apologized and offered us a complimentary bottle of wine in remediation for the inconveniences caused earlier. He also told us that we could enter the first room that had been cleaned, which was immediately available. He escorted us to our room and offered some information about the hotel facilities. I got the impression that this young staff member understood what happened, and really wanted to make our stay enjoyable - (our complimentary to him, good hospitality!!) The hotel was modern and well kept, some renovations and upgrades had been made. Our room was clean and accommodating, good size and well furnished. Coffee in the room was great! The bathroom had a full-size bath and was very functional. However, very little soap was available. Thankfully, previous experiences dictate me to bring my own. We started our experience at the wellness spa – I will review the spa separately.