Smartflats - Luxembourg
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Luxembourg
Smartflats - Luxembourg
10-12 Rue Adolphe Fischer, Garer Quartier, Luxembourg, 1520, Luxembourg
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A stay at Smartflats Design Luxembourg places you in the heart of Luxembourg City, within a 15-minute walk of Luxembourg City Hall and Am Tunnel. This apartment is 0.4 mi (0.6 km) from Place des Martyrs and 0.6 mi (0.9 km) from Sacre Coeur Church.Show More
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Amenities
Wi-Fi in public areasFree
VIP check-in service
Express check-in and check-out
English
French
Spanish
Room service
Elevator
All Amenities
Property Description
A stay at Smartflats Design Luxembourg places you in the heart of Luxembourg City, within a 15-minute walk of Luxembourg City Hall and Am Tunnel. This apartment is 0.4 mi (0.6 km) from Place des Martyrs and 0.6 mi (0.9 km) from Sacre Coeur Church.
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2.7/5
Cleanliness2.7
Amenities2.7
Location2.7
Service2.7
All 26 Reviews
Surroundings
Airport: Luxembourg Airport
(7.6 km)
Train: Cents-Hamm
(3.7 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
12
Studio
1 Double bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Wi-Fi in room
Towels
Check Availability
Guest Reviews
2.7/5
26 reviews
Verified Reviews- Cleanliness2.7
- Amenities2.7
- Location2.7
- Service2.7
Average for similar properties in Luxembourg
Rosemary
September 11, 2024
Rosie
There was a smell coming from the bathroom sink. I reported it but it was never sorted. It made feel like thowing out.
Francis
July 6, 2024
Great apartment in a great location
Great location close to all the major tourist attractions. The apartment was spacious, well equipped, clean and well maintained. The street was quiet and we found the security great.
Gustavo Adolfo
June 24, 2024
The most horrible experience in my life
Horrible, this people don’t care about their customer…I rent it, then I came to the place and the door didn’t open cause it got an electric panel…then I msg then…I wait for then to give me a solution…and after I wait they said to ask for a refund….then I found out from one of the neighbors that the apartment I book had the same problem the day before and the same happen…so they don5 care about the apartment…even they were so rude, like they didn’t even bother to find me another place…the just said “get the refund and solve your problem”…basically they didn’t even care about the time you spent looking for a place…so imaging to look for a place the same day….offcourse if going to be 3 time more expensive, but guess what, they don’t care…you worth nothing, zero, don’t come…pay a lil bit more in a hotel, you won’t regret it
Adeline
April 24, 2024
Moyen
Dans l'ensemble correcte mise a part la non reception du mail de validation avec les codes d'entrees (obliger d'appeler le service client qui a été tres reactif et professionnel), le lave vaisselle etait plein et avait une odeur nauséabonde en l'ouvrant. Pas de torchon à disposition pour la vaisselle.
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Helga
July 17, 2024
Ok in the end
Once I found out what room I was in and got the door codes working, it was fine. The supplied phone number does not work. The online chat was helpful, though.
Annemarie
June 26, 2024
Erg vieze entree en trapportaal. In het appartement verschillende zaken stuk: toiletbril, zeeppompje, tv, koelingdeur. Kamer was te warm!
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Quinten
May 27, 2024
The code for entrence wasn't provided beforehand. The day of I contracted the property owner via chat to ask for the code so I would have it when I arrived at 16h. I asked them twice but they didn't respond. I called them and after 20 minutes they could provide me the code.
The property itself is clean and has everything for one night stay.
The sad part was that the roll curtains didn't work so we couldn't darken the room and woke up really early because of that
Dina
May 26, 2024
Wir haben die Check-in Daten vor unserer Ankunft nicht erhalten. Die Telefonnummer vor Ort war falsch. Ich habe eine Telefonnummer über ******* erhalten. Im Endeffekt standen wir eine Stunde vor der Haustür bis wir endlich die pin Nummern für Eingang und Flat bekamen.
Treppenhaus war schmuztzig, es hat sich auch während unser 4 Tägigen Aufenthalt nicht geändert. Der Aufzugknopf in der 3. Etage war defekt. Mann konnte zwar rauf aber nicht runter. Flat war sehr simpel ausgestattet. Sampoo und Seifen Spender waren leer. Die Toiletten Brille war kaputt. Aber Handtücher waren vorhanden. Die Küche war mit Geschirr und Besteck für 4 Personen ausgestattet. Wasserkocher verkalkt Pfanne total zerkratzt .........
Am zweiten Tag wurde die Bettwäsche gewechselt. Für den Preis erwartet man mehr.
Die Lage war super in einem ruhigen vornehmen Viertel fußgängisch 15 M. Zu Bahnhof oder 15. M. zu Innenstadt
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Guest User
July 22, 2024
The worst place I've ever stayed!! One of our rooms was not cleaned or made available to us for the entire trip and the customer service team just didn't care that we had 3 sleepless nights trying to sleep on the floor!! It's also generally ruin down and dirty!! Don't bother booking. If I could give it zero stars I would!!!!
Services & Amenities
Most Popular Amenities
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Front Desk Services
VIP check-in service
Express check-in and check-out
Languages Spoken
English
French
Spanish
Food & Drink
Room service
Public Areas
Elevator
No smoking in public areas
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: 16:00–23:30
Check-out: 00:00–11:00
Self check-in: Contact the property for instructions on how to obtain the card/keys
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 0 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of €150.00 is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 12
A stay at Smartflats Design Luxembourg places you in the heart of Luxembourg City, within a 15-minute walk of Luxembourg City Hall and Am Tunnel. This apartment is 0.4 mi (0.6 km) from Place des Martyrs and 0.6 mi (0.9 km) from Sacre Coeur Church.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include express check-in and an elevator.
Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include express check-in and an elevator.
Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.