Popular Luang Prabang 4-star Hotels

Lovely hotel in a very convenient location! We had a nice spacious room and they were very accommodating. It was easy to extend our stay and keep the same room.

I chose his house because of the awesome retro style, In addition, the reviews of his hotel in Phuket are not bad, Booked without much hesitation. When we check in, we plan to charter a boat to cruise the Mekong River. The manager on duty asked enthusiastically if he needed to order some food, And can help to arrange, Another older lady saw me hanging the camera, took me to their wine cellar, let me take some pictures, He also said that he could choose a red wine to bring on board. After reading the MENU, we felt that we didn't like it very much. It just means chartering a boat is fine. The attitude of the duty manager immediately changed drastically. Since the room was not ready at that time, We went out for a walk, When I came back, I happened to meet him enthusiastically sending away a group of white residents. See us come back for another dramatic face-changing, Turned around and said ”304, 305” to the front desk and walked away. The front desk is quite enthusiastic, Helped us send our luggage to the room, and gave a detailed introduction to the room, This is the first unpleasant experience in this hotel. Since his SPA is very famous in Luang Prabang, I booked a package with SPA when booking, When checking in, the front desk did not ask if an appointment was required. Then I remembered to make an appointment with the front desk, I was told that the appointment was over for the day, Because we will leave Luang Prabang at noon the next day, So I made an appointment until 9 o'clock in the morning the next day, In the end, he came to us that night and told us, It was full the next morning, Can only choose noon, So we don't have time to do this project, The front desk said that his authority was powerless, We can communicate with the manager the next day. We raised this issue with the manager when we checked out the next day (turns out the lady was the manager yesterday), She offered to give us a bottle of red wine, I feel that she is really obsessed with red wine, Although his family's wine selection is not bad, But this treatment is not satisfactory. We said we don't need this bottle of red wine, And we are two rooms, She also offered to take us to the train station as compensation. Due to time constraints, I don't want to be too entangled, can only agree. Before she left, she asked me for a photo of yesterday in the wine storage room, It turned out to be waiting here. When having breakfast in the morning, We are an unsolicited menu, After we sat down, two white men came to the next table, The same waiter delivered the menu enthusiastically, And kindly asked them how their day was, That flattering look made me feel a little sick. The female manager was also in the restaurant at the time, When the food is served, the whole face is expressionless, The sound of placing the plates is very loud. This should not be the quality of a hotel manager. In short, This hotel licks white very badly, I saw that many domestic residents had similar experiences in his home, Send it out to let everyone avoid the pit, His price and service are very mismatched, There are a lot of good hotels in Luang Prabang, There is really no need to spend money at his house to find happiness.

Very restful, relaxing hotel in a good position for exploring the nearby night market. Easy to organise transport locally but the hotel gave us a free ride to the night market when I wanted to go. ( I have difficulty walking too far) Our room was peaceful, spacious and clean. The pool area is good and offers bean bags or chairs to sit in. The spa is readily available. The breakfast is served in an outdoor, covered long room and the dining area is always busy with a good choice of dishes. The unusual aspect of this residence is the number of lotus ponds and abundance of greenery everywhere which are a UNESCO listed feature. I wouldn’t necessarily choose this hotel for young children but for older children or couples it would be hard to beat for character and history.

The hotel was clean, employees were very helpful and kind. They had refreshments already in our rooms which was very convenient and the best part was they can check in our bags, weight, and get the luggage tag being they had connections we Lao Airlines. That was definitely a plus. We didn’t have to rush to try to get in our bag at all and they take you back to the airport and make sure we knew where we needed to go. I would definitely try this hotel to anyone.

I could not have been more happy with my stay. A peaceful oasis located a very short distance from the night market and other amazing attractions. The breakfasts were fantastic. Fresh fruits, juices, Lao coffee, vegatables, eggs, breads (and more) every morning. The staff made me feel very comfortable. Always greeting me with respect and huge smiles. After a long day of teaching English I could not wait to get “home” and unwind by the pool with a good book. Thank you again to the entire staff for a memorable stay. Ajan Matt

Lovely hotel, lovely room, excellent staff, but the pool was shocking. The pool was the main reason we booked the hotel, but as you can tell by the photos, I don’t think it’s been cleaned for a VERY long time, it was green with and loads of things just floating in it. If the pool was cleaned, we would definitely stay again.

Beautiful grounds in a quiet but convenient spot in the old city. The staff are very friendly and helpful. To our surprise, we upgraded to a suite when we arrived. They also arranged a tour for us to Pak Ou that was lovely and priced competitively.

I took a taxi from the airport for $10 instead of booking through the hotel which was quoted $12. The hotel is at its best location possible. You roll out of right of the bed, there’s night market, you roll out of left side of the bed, there’s morning market, you get my point. Coffee shops, restaurants, alms giving tour operators, bike rentals are within 10 mins walk depending on how far you want to walk on the Main Street. The food court and the post office is about 15 minutes walk. I was surprised to see that the post office was open Sunday evening. Overall, the town and the hotel area felt pretty safe at night, before midnight. One of my suggestions for the hotel is to upgrade the towels like some other fellow travelers have suggested. It would have been nice if the hotel had bike rentals for $2 like other hotels/hostels since the town is so bikeable. The reception staff did mention they can rent me a bike from town for $4. Although, I didn’t spend much time in the room during the day, it would have been nice to have blinds that you can open to let the lights in and have screens to prevent the mosquitoes from coming in. At one point when I stopped by at 10 am to grab something from my room, there was no power and water. It was dark in the room when I had to look for things. The only option was to open the windows but it also meant letting the mosquitoes in. I didn’t have time to complain to the front desk about the power and water as I had to run out. Other than that, although the staff were very polite, they seemed green in then realm of hospitality. When requested to make a reservation for dinner at a restaurant for the night, they just said they didn’t have the restaurant’s number.

Stayed here for 4 nights in low season. Breakfast was decent. Air conditioner in the room was amazing. Girlfriend lost her phone in the taxi on arrival and the hotel driver helped us get it back later. Was taken to a motor bike place by the hotel as well, as it’s a bit far from the main downtown core so I wanted a rental. Met a couple in the town who had a horror story about renting a bike in town and it got stolen in what seemed to be a set up, so it was a reliable place I was using. When we left the hotel I was asked to speak with the manager who presented us with a gift, a nice scarf and elephant embroidered bag. As we left the manager, receptionist and bag guy waved us off. A rare and unique experience indeed. Thank you.

We had a lovely three-night stay at the 3 Nagas. This property quickly became one of our favorites in SE Asia, and certainly in Laos. We had a large family suite in the back of the property, which was clean, quiet, and comfortable. The entire property is historic and very well done. The staff was excellent, cocktails tasty, breakfast was all-you-can eat ala carte, and the use of the Sofitel pool via a free shuttle was nice in the afternoons. The location was also ace, on the main drag but not quite in the bustle (if such a thing exists in LP). The monks walk right by every morning as well. Accor status was honored and felt with nice welcome touches too. Highly recommend!