Vineyard Hill

This place could be amazing. However, a lack of maintenance and upkeep lets it down badly. The property is off the main road and the first sign is hidden behind a shrub. When you arrive, the rooms are hard to find because there are no signs to the different rooms. On arrival, we had to ring the manager (there is no reception on site) to find out which was our allocated room - they were unaware of our booking because they hadnt checked their booking system for half a day. once we found the room, we found that the sliding glass dorr could not be locked - had a bodgy metal plate with a pin lock but it was out of alignment. Paint peeling, dirty cushions on the lounge, a toilet that takes 2 minutes to refill in the middle of the night, noisy air con, grounds generally not mowed - not sure what the collection of junk was in the enclosure below the pool. Alsynite sheeting blowing off one room nearby. So much potential but clearly no interest from the management / owner to develop that potential or to even tidy the rooms up a little. So sad to see such a great place falling apart through a lack of care.

Spiders and cobwebs everywhere. Bath towels ripped with holes. I would recommended not advertising this place through *******. Needs a lot of work and maintenance and should be shut down if can’t operate properly

Broken power point,could not tune tv ,screen door would not close on deck door,walls patched up not painted very tired property