Hotels Near A L'Emeraude in Lourdes

We are regulars at the hotel. It is a joy to stay in a place where the staff treat you like family. Everyone from Reception to cleaning ladies to restaurant waiters are extremely helpful and professional in their work. Thank you to all the staff and we will return in September.

I travelled to Lourdes with my 3 sisters, one of whom needs mobility assistance, and stayed in the Panorama Hotel. The staff are nice and welcoming, we got lovely rooms on the 4th, 5th and 6th floors, with view of the top of the basilica and as requested, one room had mobility aids in the bathroom and walk in shower. The rooms were very clean, good size and beds very comfortable. We were full board and really enjoyed all our meals there. Loved the buffet style and the desserts were a real treat and we were right next door to a bar too. Great location for getting to the domain and yet very quiet at night. We all really enjoyed ourselves and will definitely be back.

First time staying in the hotel and it was excellent. Rooms, bar area and restaurant clean and nicely decorated Staff were all friendly and helpful especially the dinning room staff. Food excellent ( nice selection and good amounts ) Easy walk to and from the Domain Only negatives Could do with an extra pillow in the room ( I'm sure we could have got one if we asked ) the air-conditioning is controlled from reception rather than in the room. Will definitely stay there again Thank you

The staff was very friendly and welcome. We had a beautiful room. All was perfect and clean we even had a fan that was in the closet. Great night, the floor is quiet you can rest quietly, I recommend.

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

The lady at the reception was absolutely fantastic. She was extremely helpful polite and very accommodating. 10/10. I'm sorry I didn't get her name. But she was just great!!! The rooms are more basic than you could imagine. Bedding was well made and clean. Hygiene was not great elsewhere. Lack of toilet paper etc was not a great start but not a complaint. There was a ”stink” in the bathroom, I discovered it was toilet brush . The pool area was acceptable. The breakfast for €12 was ok, not fantastic. The location was a bit far from the Grotto. We had to get a taxi each night as after a day of walking in the town centre the walk uphill was too much for any if us. The overall facilities are in need of repairs and an option to purchase a box of basic items would have been good, such as coffee butter milk etc.

We are on a train leaving Lourdes and didn’t want to let this review slip by forgotten. We loved it here. The room, the most excellent breakfast, the friendly service and, of course, the price. Located very near the train station, and a short walk to the Grotto. Very convenient! I especially recommend the hotel and the visit to Lourdes to those at the beginning of their Camino walk; a great way to start the journey!

The hotel is well located in the centre close to shops, restaurants and about 1.1km from the grotto (10-12 mins walk) The staff are very friendly and very welcoming especially Chris, Thiago and Fatima. It would be nice to be welcomed as an Accor member. Chris was super friendly and suggested things to do and see. Breakfast each morning was decent and did the job. It consist of croissants, pastries, cakes, yoghurt, cold cuts, cheese, marmalade etc with fresh cafe and selection of coffee too. The breakfast is more continental so don’t expect a full fledged breakfast (you pay what you get) The rooms are nice and clean. The rooms have international travel plug attached; very handy. Each day my room was serviced, it was spotless( thanks to an amazing housekeeping team). It would be good to see a coffee/ tea/ kettle in the room for easy access. Bed was super comfortable and had a good sleep the rest of the 2 nights I stayed, the first night of sleep was miserable (doors slamming, the walls are thin hence you can hear the communication and telly in the other rooms, kids screaming up till 1am). The phone in the room didn’t work, I could not even ask for a room move that time of the night.As I was out most of the time it didn’t bother me much but someone who has sleep issues, could be a bit noisier at times. Ask for a room at the back(tough you might be woken up at 530am with noise from the kitchen fans). There is no food available onsite so if you need to grab a bite, takeaway is your best bet(there’s a chipper across the street and a kebab place). The meals served are ready to eat and needs a microwave to heat it up (not something I would like to see in an Accor brand tough ibis is a mid scale hotel). I was informed by the staff at the desk about this new policy. Overall a good experience and would recommend the ibis Lourdes hotel for a short visit.

The hotel is really near the station so it's really eazy for people who visited Lourdes for the first time. You just need to cross the street. The interiors look really nice and the staff are friendly. The room is also nice and big enough. It also near the Sanctuary, you only need to walk a couple of minutes. Our experience has been great, thankyou so much Best Western!!