Hotels Near City Gear in Louisville

The bed and room were good, housekeeping was very good, and the front desk was very friendly and helpful. I would stay here again. I agree with others that the bathroom lighting is very dim so you’ll have to move a lamp in there if you want to put on makeup. The even number rooms have traffic and sometimes stadium noise but it wasn’t too bad. The A/C worked just fine for us. No smart tv was kind of weird. The breakfast options were better than average with a taco bar but do not expect a single gluten free choice if that is something you need. The front desk took 24 hours to find a package that had been delivered for me but eventually did and all other deliveries were handled promptly. There was a discrepancy between my final bill and the reservation rate but that was handled efficiently. I didn’t expect it but you have to pay $10/day parking. But I would choose this over the nearby Hampton Inn that is literally on the highway.

Service was amazing! The hotel was so clean…like the cleanest one I’ve been to lately. All of the staff was so attentive and kind. I want to shout out specifically, Monique, the manager. She went above and beyond to make our stay comfortable. We will def be back when we travel to the Louisville area again. Also, the breakfasts were quite yummy with a variety of choices to fit all of our family diet needs.

Two nice outdoor seating areas, some covered great for larger groups to gather (like the youth sports team that used the larger area for dinner complete with Crockpots!) Spacious room, lots of storage and counter space; curtain divider between pullout sofa and bed area. Wouldn’t call this an actual suite because it’s all one room but it has been very thoughtfully designed Bathroom - great lighting, good water pressure, “barn door” type bathroom door doesn’t lock No hand soap at sink Kitchen area was surprisingly well equipped - sink, full sized refrigerator, dishwasher, microwave The property is well maintained and our room was very clean. Lobby/breakfast area is spacious with lots of seating. Breakfast offerings are all prepackaged, just heated on site, and arranged fairly well for many people to access at once. Attendant had some trouble keeping everything well stocked. When a couple of teams of teenaged boys are guests, breakfast quantities need to be adjusted. Indoor pool with a covered patio area adjacent. Overall, hotel has a modern look and feel, much like Hilton’s Tru brand but the rooms seem larger and don’t feel like a glorified “dorm” room like Tru. First time at a Home2 Suites and I would definitely choose this brand again but probably not this particular hotel simply because of the airport noise. Nothing bad about the property at all and I knew it was in the flight path when booked. I chose a lower floor room thinking it might help alleviate the noise issue but really not so much. (There is bowl of individually wrapped earplugs for the guests at the check in desk) Pluses - large, well designed rooms; nice outdoor spaces, one with a gas fire pit; modern look and feel without being too austere; shuttle van available on demand to take you anywhere within three miles of the hotel. All staff did their jobs well, very professional. Minuses - simply the location, though this would be good place to stay before an early morning flight.

Hotel was clean and staff did a great job accommodating our convention. Check in was quick, breakfast was good and had many options to choose from. The rooms were clean and updated. I would stay there again. Didn’t get a chance to enjoy the pool this trip.

This property is not recommended. Located in a sketchy area with numerous homeless on the street in front and even in the lobby when I checked in. There are a few restaurants within walking distance, but it was an uncomfortable walk from a safety standpoint even during daylight hours. VERY noisy from the road in front of the property, especially for a Monday night in my opinion. Loud music from cars, sirens, large trucks. Airplanes can be heard but not intrusive and the property is an airport location, so that is expected. I would choose even-numbered room if possible, facing the back of the property. Room was clean, but furniture was worn, torn and broken. No coffee maker in my room, even though there was coffee, cups, sugar and cream. Internet was not working or slow, even for light email. I didn't even try streaming. Fitness center was good. Variety of equipment and open 24 hours. Breakfast was buffet style with the standard bacon, eggs, potatoes, toast, yogurt, cereal. Including for Bonvoy Elite if you choose breakfast over points. Side note - mobile check-in defaults to points. Staff was indifferent during each of my three encounters - checking in, inquiring about breakfast and breakfast itself. Too many negatives for me to return.

Staff at check in and check out were all very professional, warm and friendly. We rode the shuttle to/from Churchill Downs and we were very happy to have the wonderful drivers Charles and I’m can’t remember the other driver, grey haired, both were friendly and caring. Very convenient for the Derby. Thank you !! Our room on the 7th floor was clean and quiet. It had mini microwave, mini fridge and Keurig. We didn’t use but it was convenient and everything looked clean. The bed was soft and comfy. Complimentary coffee in lobby was good and appreciated. If ever in the area will stay at this lovely hotel again.

I booked though a 3rd party. Unfortunately, the hotel never received it. No worries, as the front desk was accommodating! They gave us a room at a lower price than I booked with the 3rd party! Located across from the Kentucky Fair Grounds, it seemed to be a little sketch. But, wasn’t at all! Great staff, free breakfast (better than most!) and clean rooms! Only issue was the bathroom was in the Queen suite. My wife and I stayed on the pullout and had to tip toe in to the bedroom to use the bathroom, cuz we stayed with family. All in all, great price, location and staff! Close to I-65 too!

Facilities: The shower head doesn’t work well Service: No purified water

We had stayed at another property when passing through Louisville on previous visits but this time we decided to look for something away from the downtown area. Always a fan of Springhill Suites, we picked this in the airport area and were pleased we did. The staff, both evening and morning, was very welcoming and seemed happy we were there. When we asked for restaurant suggestions, we received a full sheet of options. Our room was spacious and clean. The morning breakfast fare was normal for a Springhill Suites, meaning there was plenty to eat and it was good. I woke up early and walked around the area on a pleasant morning, coming away with the feeling the location was a safe one. We will be back.

The hotel is known as a four-star hotel, the hotel is located near the airport, there is a shuttle bus to pick up and drop off passengers to and from the airport, the most convenient to live here. But perhaps it is different from the specific room selected. I chose the best price for a double room, with no small refrigerator, microwave and ironing facilities in the regular hotel. There are few restaurants and service companies within walking distance of the hotel, and it is somewhat inconvenient to have no vehicles of their own. The service of the hotel is acceptable, but it is not a buffet breakfast every day (except Saturday). The hygiene of the hotel meets the standards of a four-star hotel. Friends who recommend traveling on business or self-driving tours can choose to stay.