Hotels Near EcoCat Catamaran Tours in Los Cabos

My wife and I stayed here for three days we had a wonderful time at the hotel. The food, service, and hospitality was excellent. Evelyn, Jose, and Bryan were Amazing we left there filling like we made new friends.

We were welcomed by the bellboys at the front entrance. Upon arrival, it was an easy 10 minutes to check-in, and were in our room and off to the pool within 30 minutes. The pool was nice and nothing to do with the hotel, but the pool was hot due to the weather being almost 90 degrees and sunny. The service at the pool was great, the workers have such a great attitude and are always willing to help. There is a 2nd pool overlooking the marina with spectacular views of the mountains, water, and yachts along the marina walkway. It is located within 5 minutes of downtown with tons of restaurants, shops, and music from all the nightclubs, as well as live music at some of the outdoor venues. It's very busy on the weekends and less crowded during the week. The hotel offers an all-inclusive package, however, we did not purchase it, but did have breakfast the last day and it was $20.00 USD per person. Overall, a great hotel, and we can't wait to go back !

I want to spotlight an employee, Ricardo was our server while lounging on the beach portion of the resort. Ricardo was working harder than anyone I saw, constantly moving, taking orders, delivering orders, setting umbrellas, getting towels, he is a dynamo. In addition, I paid twice for an order, as it was charged to my room but I gave him cash, Ricardo honestly pointed out the mistake and gave me the money back & left it on the room charge. He also handled some rude drunk women, very graciously. This type on employee makes me want to revisit your establishment. Thank you for having him there, his is an asset to your company.

Just don't bother. I booked 2 rooms back in February for our stay in August. I paid the balance a week before the trip. When I arrived I was told that they couldn't verify the deposit I made in February or that I had paid the remaining balance. I showed them proof of both because I printed and saved the documentation for all payments. I was told by the front desk staff (Abraham and Itzel) that they close payments take a day to show up. When I told them I paid a week ago then the story changed. After them rudely telling me multiple times I had to pay $529.47 as an incidental fee whilst the lady next to us was told $200 for her incidental fee, I had enough. They said that they had to call Reservations to confirm which was conveniently closed at the time even though i called reservations 3 times that week to confirm what was needed for check in. My friend brought up to them that their contracts said $100 for incidental fees that we signed and they said their solution for us was for us to hold $200 on one card and $300 on another card implying that they thought we didn't have the money. The whole time the two of them were conversing back and forth in spanish as if I didn't understand them as they did not know that Spanish is actually my first language. At this point I opted to speak to her in Spanish to which she stared at me baffled and then called her manager Michael. Michael told us that they couldn't verify the deposit so we had to pay the money. I asked him why and he said they closed the nooks monthly so it wasn't showing on their screen. I informed him that we paid it in February and showed him proof. Therefore if you close books monthly then you have it. I informed him that I was here and heard Abraham tell the woman next to us that the fee was $200. At which point he told us that we had to paid incidentals of $200 per room and that was all. Upon getting to my room I was disappointed with how dated it was. The restaurant ans bar staff were amazing. I had a great time and much better customer service next door at the Grand Solmar. We came for a group event and all the people at the event had the same or worse experiences. At check out they had their ducks in a row on everything though in order to get money they thought was owed to them. Upon leaving the resort I discovered that I and several others are covered in rashes that appear to be bug bites. I will never stay here again.

Rooms were ok for the price. No sewer smell for us. Shower drain was slow though. Food was the best, authentic Mexican, I couldn't eat enough. Food selection was minimal, but it was really great tasting. Pool bartenders were slow, but sped up if you leave a few bucks for tip. Check in was mostly quick. However once you are checked in you are ushered over to the time share people. Just say NO. We even had the infamous Jorge take our baggage, no problems with him, he was polite, knowledgeable and quick. The only major complaint about this place was the trash wifi. The wifi DOES NOT have a MESH system. So as you move throughout the resort you have to connect to a new hotspot. Infuriating, on top of that they use some home grown crap sign in system, so your device cannot ever remember the username and password. So every time you sign in (even if you signed in previously) you have to re-enter the wifi credentials. I've had way better wifi at cheap hotels in the mountains of costa rica in the middle of no where. It's 2022 there is absolutely no excuse for this.

I loved my Week at this relatively New Hotel it is walking distance from The Airport I flew Down to SJD Airport YVR Vancouver BC on Air Canada & came back on West Jet Airlines thankfully unlike other Fliers on Southwest or Sunwing etc I had no delays or cancellations.My Room there was big, neat & comfy with a Shower & Toilet & oddly a Sink that was outside of The Bathroom near The Door Entrance.They give offered a free North American Style Breakfast a Buffet that had Scrambled eggs & Ham,Hash Browns,French Toast a few other food items + Coffee & Orange Juice 🍊.This Hotel is one that a Lot of Guests seemed to use it for overnight stays after staying at either Air B&B's & Hotels in San Jose Del Cabo or further Down in Los Cabos because of it's very close proximity to The Airport.I ran into some Travelers from Chicago & Edmonton there.I liked the Staff The Front Desk were efficient & friendly there they were all helpful especially Caesar who was always helpful in anyway possible plus he gave me some good Transport tips.I would recommend this Hotel to anyone staying for a day or longer I wouldn't hesitate to stay there again in the future so yeah it gets 2 thumbs up from me👍👍.I liked my time there especially hanging out by the Tranquil Swimming Pool with all The beautiful Mini Palm Trees 🌴 on one side of it.San Jose Del Cabo maybe catch you on The Flip Side in a few years time as Roger Moore/ Lord Brett Sinclair says in The Persuaders Old TV Show to one of his 3 Hitch Hiker Friends in the back after his Front Seat Lady Friend vacates The Front Passenger Seat..next!