Hotels Near The Theatre at Ace Hotel in Los Angeles

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

Good location,no slippers, Los Angeles Grand Sheraton Hotel is excellent! The rooms are spacious and well-appointed, the staff is friendly and attentive, and the location is perfect for exploring the city. Highly recommended!

Staying at The Biltmore Los Angeles is a unique experience, especially for film enthusiasts. The hotel's storied history in cinematography adds a special charm to the visit. From the moment you step into the grand lobby, it's clear why this location has been a backdrop for countless movies and TV shows. The architecture and decor, which have been meticulously preserved, transport you to a different era, making you feel like a part of cinematic history. The rooms are comfortable and blend modern amenities with classic design, ensuring a pleasant stay. The staff is attentive and knowledgeable, often sharing interesting anecdotes about the hotel's involvement in various films. It's truly exciting to stay in a place that has been featured in so many iconic scenes. Overall, The Biltmore offers more than just luxury accommodations; it provides a fascinating glimpse into Hollywood's golden age, making it a must-visit for any cinema lover. Whether you're here for a quick stay or a longer vacation, the Biltmore's rich history and elegant setting make it an unforgettable experience.

At ten o 'clock in the morning, the attendant knocked on the door and asked if we needed to check out and clean the room. This will wake us straight from sleep. When we needed an extra bottle of mineral water, we were told that the check-out time was only ten minutes away, so we could not be provided with extra water.

Front Desk - Average, they are cool and get their job done, but make me feel that I may have ruined their day (; Bell Desk - Good, much better experience and they are friendly Cleanliness - Good Shower - Excellent, great and consistent hot water pressure Room - Poor Non-stop water pipe running noise from the air-conditioning. Non stop blinking message light on the phone. Housekeeping knocked on the door at 10:15 to rush you to check out (check out time 11:00am) Security - Poor. Non hotel guest was allowed to trespass in the lobby and guest lift. Will I stay here again - Probably, for price and location.

The stay was a disappoin**ent. The swimming pool isn't ready and the room is crampy and small. There's no fridge in the room and room was very noisy at night due to proximity to the ”party deck” on the 8th floor. Breakfast charged was a ripped off, they served fr the Cafe in front of the hotel, and each person was entitled to one ”basic coffee/tea, a pastry and a main item”. For that, the bill came out to be less than usd45 for 2 person, but they charge usd75/pax!! Total not worth recommending and revisiting

Nice spacious room. Old building but well maintain. Location is in downtown, I have no problem with the hotel safety but you need to be careful when walking in surround area

This is one of the best hotels I stayed in LA, I really enjoyed staying in the k-town area, great selection of restaurants, well-stocked supermarkets, close to the metro station and the hotel staff were extremely helpful, I will def come back to this hotel and for sure will recommend this hotel to everyone :)

It doesn’t look like much from the outside and the lobby isn’t much, but the Kimpton Wilshire is a really nice hotel. Our room was decent sized and quiet. Love the rooftop pool, it’s such a nice place to have breakfast, and our server was friendly and fast. Also enjoyed the cold brew in the coffee room. Big shoutout to Carolina at the front desk who was so helpful about a couple of special requests, as well as Luis from Signature Parking, which handles the valet service. Only gave it four stars as the pool got really crowded with people who were not hotel guests. They showed up early and parked themselves on the lounges all day so we never got to use them. Perhaps they couldn’t aside a few for guests? The music is really loud too, which is too bad as the pool would otherwise be a great place to chill.

This hotel is one of my favourites in Los Angeles to stay at as it’s located next to two decent shopping centers, is Beverly Hills adjacent, has efficient valet parking and the rooms are kept in good shape and tidy. The staff are very friendly and go out of their way to ensure you have a great stay. Although the rooms are not big, and the room phones take time to master the bathrooms make up for it as they have a decent setup and good quality amenities.