Hotels in Chinatown, Los Angeles

DO NOT STAY HERE! The biggest problem with this motel is the parking. There are a limited number of parking spots for guests of the motel. The staff failed to mention that it is PUBLIC parking not private parking for The Royal Pagoda Motel guest. Meaning anyone can park there, when ever they want, as long as they want. When booking a room I brought up the concern of the limited parking. The motel employee I spoke to said there is more parking on the side. I thought they meant on the side of the motel, another parking lot or garage. NOPE! He meant against the side of the main building of the motel with the very small parking lot. Nearby Chinatown has a very active night life so forget about parking in the street. If you leave for the evening and return later that night here is what they do when there is absolutely no legal parking. They will have you park against the side of the building or have you double park or triple park. Basically they will fill up the driveway of the parking lot blocking other cars in. A motel employee will ask for your room number and phone number. They will call you to move your car if you are blocking someone who needs to get their car out. Yes even at 2 a.m. when you are asleep. Myself and a few other guests of the motel had to move our cars for a non-guest of the motel. I asked the employee who called me to move my car how this person got an actual spot and he said he had no idea. While moving our cars the employee was trying to direct the non-guest out of the parking lot I witnessed a hit and run. The non-guest backed into a parked car in the motel parking lot. That driver and the motel employee acted like nothing had happened. At this point there was finally street parking. I felt my car would be safer parked out on the street a block away from the motel. And the other motel guests who had to move their cars were fighting for whatever space was available in the motel parking lot. Another thing is that the rooms are very small and this motel is old. Several electrical outlets in my room did not work. I could not plug in my phone or laptop chargers. Plus the parties in the Chinatown may end at a certain time but that doesn’t stop people from coming into the motel to keep the party going.

The price is cheap in every aspect, and there are many Chinese restaurants around, but Chinatown is too rundown.

Metro Plaza is in perfect, easy walking distance location for Old LA Olvera Street (don’t miss the Avila Adobe), Philippe’s famous restaurant, and Union Station. It was ok for a one-night stay. I hope the review below gives an idea of what to expect. I felt safe walking around in the day, but. fwould not walk here after dark. Half of the hotel is recently renovated with new corridor carpet and modern rooms. Front desk people, including manager, are excellent and helpful. Despite being busy with several foreign tour groups, the staff remained patient and gracious. Lobby is very basic, with nowhere to sit. There’s a big screen of security camera views, and a security guard by the elevator, but axcard key is not required to open the elevator door. this might be a good safety, security measure— seen in many big-city hotels— for this hotel to add A week before arriving, I spoke with the manager, requested a recently renovated room, and got one. But the window looked out to a barbed-wire topped wall! I asked if possible to switch to a room facing the beautiful old post office and Union Station, but the receptionist said the hotel was full, with the one available room reeked of cigarette smoke, despite the hotel following “no smoking” policy! My room was large, bed was comfortable. There’s a large TV, mini fridge but no microwave. There’s a very large desk/shelf area and two hammocks to sit on. The bathroom was newly renovated, with an oddly placed rain- shower in the center of the shower-enclosure ceiling rather than the wall, which made it impossible to escape getting drenched hair. Unless you want a shampoo, bring a shower cap. The water temperature control faucet in the shower starts hot in “on” vertical position, and gets colder as you turn it to the left, which you can do only to 1/4 turn— different from standard shower controls. Bath towels were small, thin and scratchy—I suspect to avoid any temptation for towel thieves. Likewise, there’s an in-room ironing board, but no iron. For that, you go to the lobby and give your drivers license or cash deposit and borrow an iron. If I again had a morning Amtrak train to board, I’d stay at Metro Plaza knowing its quirks and limitations. —

We were really looking forward to this stay. Unfortunately we had a terrible experience. When we pulled up to the hotel we pulled up to extremely loud noises made by workers on strike. Nobody gave us an advanced notice that there was a strike going on. The restaurant and bar was closed because of the strike which was very inconvenient. The workers or people on strike started making noise at 6am. We had a late night the night prior and because of this we got no sleep. This was an absolute terrible experience and I wish someone would have told us this before we got to the hotel. We feel like we got robbed of our money. Unreal.

It's so inconvenient to have a microwave on the sixth floor,if that is for the whole hotel guest or just certain people for certain rooms.It really is sad.Being we'll looked hotel or five or six stars hotels it would be nice to not make your customer who had paid top dollar to have to run all around just to warm their food up.Besides that issue the hotel I did like very much the bed the view was outstanding I'm going to stay in that room again.

We had an amazing stay at Sheraton! Staff are friendly and very accommodating. Celebrated my husband’s birthday here and he enjoyed it!

Friendly staff. Efficient check in and check out. Regular airport shuttle service. You have everything required for the stay. Only downside was that I could hear clearly the sound of water flow next door while they were using the shower.

Great airport hotel location. Convenient for transit passengers. 2 Queen bed bedroom was comfortable. 24 hours shuttle was very useful for passengers like us who need to get in and out of airport for red eye flights.

Worst hotel experience I've ever had, and I was a frequent business traveler for 25 years. What you read below actually happened. We stayed here for 3 nights Oct. 1-3 in an ”upgraded” room for $868.95 prepaid. We were assigned a room that was so small you had to walk sideways to get onto one side of the bed. No closet, no room for luggage, a tiny bathroom with no counter space at all for, you know, bathroom stuff. Also, the air conditioning was malfunctioning. When I asked about the room's size, the front desk they told me ”all the rooms are the same.” but they'd send maintenance up to fix the A/C. Maintenance didn't fix anything. Later that night, starting at about 11:30 and lasting until past 3:00 am, loud bass heavy electronic music from the Human nightclub right outside our window kept us awake most of the night. And the room remained warm. That was the first night. Sunday morning, we were assured that the club was closed Sunday night. We asked again around noon before we left for the day and were told the same thing. We were out all day, returned at 6:15 to get ready for dinner, only to find the housekeeping staff cleaning our room, which caused us to be late for dinner. When we returned at about 9:30, the A/C still wasn't fixed and....the Human was revving up for another evening of noise. I went down to the front desk and after half an hour of waiting, management gave us another room. We repacked everything and moved. Fortunately the A/C worked, and it was quiet. Contrary to what we'd been told about all the rooms being the same, it was significantly larger. We were out all day Monday, then spent all evening on the roof (which is beautiful, with very good food and drinks, a great view, and unlike the rest of the hotel, good service). It was the only enjoyable part of the stay. When we returned to our room at 11 pm, it had not been cleaned at all. We had no towels, and the front desk could only apologize. Next morning at checkout, I recounted all this to a manager who actually understands what customer service is. As I said, the food and drinks were good but expensive. We spent over $1000 on food and drinks during our stay, about $300 of which we charged to our room. The hotel added another $75 in ”amenity fees” that we never knew about. She removed all of those charges in recognition of a miserable stay. This was appropriate and, frankly, surprising. I'll never stay here again. If you decide to risk it, request a room in the rear of the hotel, which are quieter and are larger. Under no circumstances accept a room on the side of the hotel adjacent to the Human nightclub. And before you actually check in, ask to see the room first.

Pros: 1. Location, location, location. It’s in the center of everything. 2. Great bar and socializing area downstairs with a complimentary glass of wine at happy hour. 3. The views from the higher floors are incredible. 4. Comfy beds and room amenities are lovely. 5. The hotel gym has a TON of great equipment. Rogue everything. Best I’ve ever seen, really. 6. Free coffee until 10:30 ish. Nice since the Starbucks down the street has closed. 7. Food portions are generous, and the food is fantastic. 8. The staff especially the front desk staff are very very professional and kind. Cons: 1. The restaurant downstairs is not open until 11 as advertised. They stop cooking early - closer to 10:30. Imagine my and about 5 other parties surprise when coming down to find everything packed away and the grill shut down. Just change the hours to 10:30 so folks aren’t hangry and disappointed. It’s off putting and incongruent with the otherwise welcoming and accommodating services of this hotel. 2. My room’s trash bin had the previous guest’s trash in it. I’ve never had this happen before. Didn’t ruin my stay but eww. 3. The wine list is small and the pours are stingy. Maybe 4 oz. Just something that would make an athlete’s day: Offer a full protein (paleo) meal option or protein shake/smoothie option in the downstairs cooler. This is such a great health-conscious hotel so it would be awesome to have nutrition options to match.