The Wayfarer Downtown La, Tapestry Collection by Hilton

酒店設施不錯，在DT這個位置還算超預期

This hotel is horrible! It's very unsafe! The staff will swipe their card to open the door when you are resting! It's horrible! We were supposed to check in after 14:00, but the Indian female front desk arranged for us to stay on the second floor. I thought it was a bit strange at the time. There should be a staff lounge on that floor. We suddenly felt sleepy and wanted to sleep for a while, so we didn't go out! Then one of their male staff swiped his card to enter our room at around 18:00! He left immediately after seeing us resting. We were awakened! We asked the Indian female front desk and she said that she came to clean the wrong room. Is there a male cleaner? And is there a cleaner at 18:00? Later, when we complained to Ctrip, she changed her words and said that she gave us the wrong room! Anyone who has stayed in an overseas hotel knows why. Just search and you will know! We were staying for three or four days and had arranged a city itinerary. We were very tired from the journey. After we complained to Ctrip, Ctrip gave us very good after-sales service and response speed. The hotel said that the $87 California tax was waived and changed to a high-floor room and guaranteed that such a thing would not happen again. I thought that I would continue to stay because I didn’t want to go through all the trouble when traveling. But after returning home, I found that the $87 was not refunded to us! Then I asked Ctrip customer service to communicate with the hotel. They said that there was no such thing and they refused to refund. It was simply a rogue hotel! I am a Hilton member and have stayed at Hilton hotels in many places! But the part-time staff of this hotel is extremely bad! It brings shame to Hilton! I advise everyone to pay attention! (In the end, Ctrip compensated me $87! The after-sales staff of Ctrip did a good job! They kept their promises!)

還行，熱水可去服務枱要，服務員幫助灌水，態度好。雖地處市區，晚上安全還行，出門多次，都無礙。交通十分方便。

After watching a hockey game at the Crypt Arena, I was looking for a place to stay as close as possible. I was a little worried because there were many reviews with concerns about hot water and noise issues, but I decided on this place because of the attractive price and location. I was very satisfied with the result. I had booked a room with bunk beds, but on the day, I happened to be upgraded to a different room (?), which made me a little worried, but the bed was comfortable and it turned out all right. Above all, the location was very convenient, and I was able to stop by the nearby supermarket even at 9pm after the game ended. It was very reassuring for watching sports where bags are not allowed. I will definitely go there again when I watch a game.

The location is very convenient. The hotel environment is very petty. I booked a bunk bed room for four people, which is very convenient for families. The service in the cafe downstairs is also very good. The green tea latte is delicious. I like it.