Hotels Near Loisirs Brossard in Longueuil

Such friendly staff and our room was amazing! Best experience we’ve had in our whole trip. We were celebrating our anniversary and all the “big” hotels that we stayed at for our road trip were unfortunately disasters. The staff at hotel Brossard were so nice and they even have electric charging stations and a complimentary breakfast. Pic included is of the seating area for breakfast. Definitely a hotel that goes above and beyond!

The Alt DIX30 is a chic and contemporary hotel situated close to great shops and restaurants. The staff that i encountered were all friendly, courteous and bilingual; which is important for someone who doesn't speak french. An additional bonus is that parking (above or underground) is free.

Don't recommend this hotel. This hotel doesn't even deserve 1 star, should be -5 (negative 5) out of +5 (positive 5). Unless you plan to pay a high price for a ”slump” experience, look no further, this is it. My first time to Montreal and will not visit again because of terrible experiences in this hotel. Reasons: 1) Did not honor what's advertised. Expedia stated that it offers valet parking, but it's not. It's self-park. I would not have stayed in this hotel had it not listed ”valet parking” as part of package price. 2) Concierge staff, Mikal, provided unclear and vague information on garage entrance location. Had to ask three times before Mikal walked a bit further to point the side entrance. It's off the street, had he not pointed it out, I would have missed it. I did not see it when I drove by when arriving at the hotel. 3) Made no efforts in guarding customer confidentiality and data: Lack of clear boundary on who can and can't stand behind the front desk counter: This made me feel uncomfortable seeing how any staff, housekeeping, security, front desk, guest services, even manager, Tamara's friend could stand behind the front desk counter to look at any computers and customers' information and data. This could come across as careless handling of customer confidentiality and data. There were two boxes with customer room assignment and data at the counter, even guests in line would easily access if they want to. At one point, there wasn't any staff at the front desk or in the lobby, all gone, with guests waiting, which if they want, they could easily access customer info. The hotel staff don't seem to care. For example, when Tamara checking me, Carl, Jason, Axel, Mikal and Tarama's friend all came over to peek over Tamara's computer with my profile and data on the screen. 4) Lack of sensitivity and priority: Housekeeping Carl, Front Desk Staff: Axel, and Jason, Concierge: Mikal, Manager, Tamara, were all busy doing their own things. At one point, there were 12-15 guests in line with Jason working alone while other staff focusing on other tasks rather than checking in guests to clear the waiting line. 5) Tamara offered me an upgrade, which was a terrible upgrade. Gave me things I did not need and a run-down and dirty room full of issues: hairs all over, dented walls, dented refrigerator, dark room, dirty sinks, food residuals on the chair, dirty carpet, warm (not hot) shower temperature, dusty surface, dirty walls., lack of enough electrical outlet, and many more (recorded with videos). 6) Negative attitude by some staff such as Axel, accusing me being disrespectful and screaming at him when I was not. He hung up my phone call abruptly three times when I called from the landline to raise cleanliness issues after arriving the assigned room. Axel also did not practice active listening. When I called I was hoping they could help locate a clean chair. Axel did not wait until I was done talking by cutting me off saying, ”Jason, seems t

Except that the breakfast is very simple, I am not satisfied with it, but I like everything else. The staff is friendly and the location is great, close to the city center Convenient to go anywhere The hotel room is large and equipped with an Apple computer and a Dyson hair dryer. I will choose to stay here next time

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

There were many indirect lighting in the room, so I was able to stay calmly. The location was close to the shopping street, so I was able to go to the meal easily from the hotel.

We stayed over New Year's Eve and had a great view over the crowds gathering at the Christmas market. The room was clean and was as expected. The only downside of the hotel is that it's not very convenient to get to the exit, as you'll have to go through the mall first before reaching the lobby and then take another elevator up to the rooms.

We stayed at the hotel October 14-15, 2023. The hotel experienced a power outage that resulted in us not having power for 13 of the 16 hours we were guests. The power went out at ~10pm when we were still awake, we woke up at midnight because our room was very warm due to the air condition being out as a result of the power still being out. When we spoke with the front desk staff, the staff member did not share our concern and said someone would be coming in the morning to deal with an electrical issue. We explained since the outage was localized to our side of the hotel on the first floor, we thought the problem was a breaker that literally just needed to be switched off and on again. We were told no staff member on site had a key to the breaker room, which is a concern in case of emergency. We felt like we were held hostage in our room because the staff member also told us that if we left the room locked (we'd propped the door open to go talk to them), we might not be able to get back in, since there's no manual way to open the door if the key pad is not working. We couldn't leave because we couldn't pack in the dark. We also couldn't do anything in our room due to the power outage and were unable to sleep because the room was so hot without A.C., we sat in the dark for hours. Finally, the breakfast at the hotel was awful. The dishes were dirty, the cream for the coffee expired and became all chunky when poured in, and my wife got sick from what she ate. When we explained the above at checkout, we were informed that the front desk staff couldn't do anything about the above issues and were unable to compensate us for the very poor experience. The staff took no initiative at all to try and contact a manager or come up with any solutions. When we asked to speak to a manager, they took our information and told us that management would reach out. No manger contacted us, despite our repeated attempts to contact them by phone and email. We reached out to both the Sales Manager (Sabra) and the General Manager (Lucie Bergeron) repeatedly, as well as the general email for the hotel and received no reply. Over two months later, through our persistence, we were put through to Sabra Rezigue who was quite rude and was in a hurry to get us off the phone. Sabra said that our multiple emails had ended up in her spam folder and she did not receive them (despite our cc'ing multiple emails at the hotel). She did not have any good explanation for staff that were successfully emailed not making any attempt to contact us back or forward our complaint to a manager. She attempted to blame Hydro Quebec for the power outage despite our explaining that the problem was only in our wing of the hotel and the rest of the hotel had power. Ultimately, Sabra told us that she had to deal with another client and cut the call short. We were not contacted by Sabra again despite her assurance that she would get back to us same day and were only compensated a refund of half t

When I booked this hotel it did not mention it was being renovated. It also said there was free hot breakfast included... When I arrived I found the hotel is under major renovation. The front entrance was closed and you had to navigate around construction barriers to find the temporary registration doors at the back of the hotel. Check-in was easy. However I was informed that the free hot breakfast was not available and instead given a brown paper bag containing a bagel, small orange juice and a fruit cup. I assumed to was because of the construction going on. I was not told that is was due to the COVID pandemic, nor was I told there are no room service for more than 1 night stays... In the room, there was no water pressure coming from the shower head and there was no dish or ledge to put the soap and cloth. I complained about this water pressure and no shelf for soap to front counter. I don’t think they understood me as nothing was done about it. ( I was speaking English...they were limited in English, spoke mainly French) The pillows supplied are small and square. THey are very soft too. I needed 4-5 of these pillows to fall asleep. In the morning I tried the shower again and still no pressure. I left for my business meetings that day without showering beforehand, but before I left, I spoke with the front desk clerk about the water issues and expected them to fix by the time I came back to the room that evening... To no avail, there was still no water pressure. I packed my bags and checked out 1 day early. The hotel refused to issue me a refund for the 2nd night, even though I did not sleep there. They said I needed to give them 24hrs notice!! Also the location isn’t ideal as there is no restaurant on-site. So I had a cold breakfast in a bag and no shower before a few very important business meetings. Very disappointing stay at Comfort Inn. My company will be staying elsewhere from now on when travelling to Quebec.

Booked a room with a kitchenette, they gave a room without a kitchenette and without smart TV (for kids entertainment). Said talk to Agoda where you booked your ticket from. Room/washroom clean enough. Sheets/Blanket clean. Complementary coffee bad. Hangers from closet missing. Very expensive for their offering.