Hotels Near Bijouterie Eldorado Inc in Longueuil

I had a family event to attend and was in Boucherville for only one night. Everything just worked well for my needs. Great staff, great room and great location. Although brief, my stay was very pleasant. I would highly recommend this as a hotel.

We stayed at the hotel October 14-15, 2023. The hotel experienced a power outage that resulted in us not having power for 13 of the 16 hours we were guests. The power went out at ~10pm when we were still awake, we woke up at midnight because our room was very warm due to the air condition being out as a result of the power still being out. When we spoke with the front desk staff, the staff member did not share our concern and said someone would be coming in the morning to deal with an electrical issue. We explained since the outage was localized to our side of the hotel on the first floor, we thought the problem was a breaker that literally just needed to be switched off and on again. We were told no staff member on site had a key to the breaker room, which is a concern in case of emergency. We felt like we were held hostage in our room because the staff member also told us that if we left the room locked (we'd propped the door open to go talk to them), we might not be able to get back in, since there's no manual way to open the door if the key pad is not working. We couldn't leave because we couldn't pack in the dark. We also couldn't do anything in our room due to the power outage and were unable to sleep because the room was so hot without A.C., we sat in the dark for hours. Finally, the breakfast at the hotel was awful. The dishes were dirty, the cream for the coffee expired and became all chunky when poured in, and my wife got sick from what she ate. When we explained the above at checkout, we were informed that the front desk staff couldn't do anything about the above issues and were unable to compensate us for the very poor experience. The staff took no initiative at all to try and contact a manager or come up with any solutions. When we asked to speak to a manager, they took our information and told us that management would reach out. No manger contacted us, despite our repeated attempts to contact them by phone and email. We reached out to both the Sales Manager (Sabra) and the General Manager (Lucie Bergeron) repeatedly, as well as the general email for the hotel and received no reply. Over two months later, through our persistence, we were put through to Sabra Rezigue who was quite rude and was in a hurry to get us off the phone. Sabra said that our multiple emails had ended up in her spam folder and she did not receive them (despite our cc'ing multiple emails at the hotel). She did not have any good explanation for staff that were successfully emailed not making any attempt to contact us back or forward our complaint to a manager. She attempted to blame Hydro Quebec for the power outage despite our explaining that the problem was only in our wing of the hotel and the rest of the hotel had power. Ultimately, Sabra told us that she had to deal with another client and cut the call short. We were not contacted by Sabra again despite her assurance that she would get back to us same day and were only compensated a refund of half t

When I booked this hotel it did not mention it was being renovated. It also said there was free hot breakfast included... When I arrived I found the hotel is under major renovation. The front entrance was closed and you had to navigate around construction barriers to find the temporary registration doors at the back of the hotel. Check-in was easy. However I was informed that the free hot breakfast was not available and instead given a brown paper bag containing a bagel, small orange juice and a fruit cup. I assumed to was because of the construction going on. I was not told that is was due to the COVID pandemic, nor was I told there are no room service for more than 1 night stays... In the room, there was no water pressure coming from the shower head and there was no dish or ledge to put the soap and cloth. I complained about this water pressure and no shelf for soap to front counter. I don’t think they understood me as nothing was done about it. ( I was speaking English...they were limited in English, spoke mainly French) The pillows supplied are small and square. THey are very soft too. I needed 4-5 of these pillows to fall asleep. In the morning I tried the shower again and still no pressure. I left for my business meetings that day without showering beforehand, but before I left, I spoke with the front desk clerk about the water issues and expected them to fix by the time I came back to the room that evening... To no avail, there was still no water pressure. I packed my bags and checked out 1 day early. The hotel refused to issue me a refund for the 2nd night, even though I did not sleep there. They said I needed to give them 24hrs notice!! Also the location isn’t ideal as there is no restaurant on-site. So I had a cold breakfast in a bag and no shower before a few very important business meetings. Very disappointing stay at Comfort Inn. My company will be staying elsewhere from now on when travelling to Quebec.

The room is very good and the service is good. Park your car and go in at the passage of the small street and wait for the rolling shutter door to open. There is a heated swimming pool on the 14th floor of the hotel. The scenery is very good. You can see the scenery of the old port. It only takes a few minutes to go to the pedestrian street.

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

There is no breakfast on the front desk floor. You can order a semi-buffet for 29.9 Canadian dollars. You can squeeze the orange juice yourself (you don’t have to doubt the freshness). It is worth recommending that the front desk is very patient. The room that was arranged at the beginning was very dark. Said that the line of sight is not good and uncomfortable, and then waited for three minutes to change to No. 1608 with a good line of sight, which happened to be able to see the scenic spot No. 67. The room is really big, the toiletries are very good, and there are no slippers in foreign countries. Everyone Prepare yourself in advance, the overall evaluation is really super comfortable.

We stayed over New Year's Eve and had a great view over the crowds gathering at the Christmas market. The room was clean and was as expected. The only downside of the hotel is that it's not very convenient to get to the exit, as you'll have to go through the mall first before reaching the lobby and then take another elevator up to the rooms.

Excellent customer service. We had a small problem in our room and it was immediately taken care of by maintenance, and upon checkout they comped our valet parking. My family has been staying here for many years and we have always enjoyed the extra space, full amenities, and complimentary buffet breakfast. It is very clean and, although it may seem a little dated in this Instagram era of fancy wallpaper, it is actually beneficial to have three times the amount of space compared to hotels three times the price. You can get a huge king size room with a full kitchen, free breakfast, dining table, 4 dining chairs, armchair and ottoman, desk and comfortable work chair, 2 robes and two closets, plus an elevator and swimming pool for only $260 Canadian including tax!

The room was okay. It was very cold when I checked in. I thought there was no heating. When I opened the air conditioner vents, no hot air came out. The heater was next to the window sill. It took an hour or two to warm up. I booked the room through prepaid RMB through Ctrip. When I checked out, the front desk I was charged Canadian dollars again. If you don’t speak English well, you may not be able to explain clearly. Fortunately, the money was returned in the end. However, in the winter, there are green ducks and swimming pools outside the house, which is quite magical.

There were many indirect lighting in the room, so I was able to stay calmly. The location was close to the shopping street, so I was able to go to the meal easily from the hotel.