Sonesta ES Suites Denver South Park Meadows

Very good

We stayed here for three days and for the most part, our suite was a comfortable, and cozy. It was evident that they had made some upgrades and we really enjoyed having a kitchenette, a large screen TV we were pleased that we could hook up our laptop so that we could watch our recorded shows and movies.. However, the appliances in the kitchen were pretty dated. They could definitely use a new refrigerator and dishwasher at least. Also, since we were going to be there three days, I was disappointed that they only gave us two place settings, two sets of glasses and two sets of silverware. Not only that but the spoons in the silverware drawer were dirty, and I had to take them out and rewash them. We were able to pretty well regulate the heating and cooling in the room and the bed was comfortable in the living area. had a decent couch . We also had ample outlets for all our devices. The Chargers for the five dollars Breakfast was pretty good however they cut it off too early. Breakfast hours were from 6:30 to 8:30 on the weekends over at 9:00. We have been on a 43 Day Rd. trip through Canada and western USA and we have found that most Hotels have breakfast available at least until nine or 930, and on the weekends till 10. The staff was friendly and helpful, and accommodating. Parking was also five dollars per night which surprised me. I would think that the cost of the hotel it should’ve been included. Check in and check out were fast and convenient.

Really love this establishment they treat you very good respectful the staff is really A1 staff Sarah and Mike and Kim part of management are really nice and good people very friendly and help you with any of your needs they make you feel like you're at home there's nothing worse than staying somewhere where the staff won't talk to you it's not like that here these people make you feel wanted and appreciated I've been staying here off and on for the last 3 years I really have no complaints I really like this establishment and look suggest to anybody that this is where you want to stay if you're on the road with your company or business breakfast is good as well the courtyard is very lovely and beautiful like I said I would refer this place to my friends and family it's really a nice establishment thanks for the hospitality Sarah Mike and Kim you guys know how to run a business the right way

Comfy quaint and really nice place. Room was beautiful and clean, building is under Reno but still nice and quiet. Halls smelled pleasant. They have a little “grocery” area, a nice breakfast so far and the employees are amazing. Will come back

The place is going under renovations and is really a mess. They really should not be doing two things at once. They also crammed junk fees on the final bill, like parking ?! ***. The staff were nice enough but they can only work with what they have. Sonesta sets the whole setting up for failure and is poor,poor,poor value for the cost. If my room was considered a finished room then its going to be a solid 2 star going forward, as its too bad because I remember this as a Homewood Suites hotel and it was very nice and was worth the money. For example no work desk, no usb charging outlets, weak and intermittent wifi, no extra towels, noisy appliances ... No go don't do it, ind another room. We will be removing this option from our travel hotel profile and offer our employees who travel to the area better options.

We've stayed here 3 times, great location. The hotel was under refurbishment this time, so that should be considered. Mike and Trevor were very kind. Beds were new, and very comfortable. Our room had a few unfinished things, but everything was fresh and new. We found the pool area very clean.

Sonesta ES hotel is such a terrible place, if you don’t want to be evicted from this hotel at 2am, leave this hotel!!! Their room size for Studio Queen Suite is just around 270ft² but they mislead people in booking/Priceline with 420 ft² !!! Also the picture they showed is different from the real room!!! My husband and I arrived at this hotel yesterday at midnight, I am an IVF patient and plan to do egg retrieval in a near famous fertility institution in Lone Tree. Yesterday is day2 for medication stimulation. We saw in booking/Priceline they have a Studio Queen Suite with room size 420 ft² and a big kitchen table in the picture, so we chose this hotel and booked the room because both my husband and I need to work remotely. However, when we went into the room, it was just a very normal size room (around 270 ft²) with a very small kitchen table and just one chair. So we went back to the night audit to ask for solving the issue. The night audit didn’t admit that the size is just around 270 ft², he said you could go to measure. Then I said yes of course if you have a tool let’s go to measure. Then after measure, the room is just 17 by 17. However, the night audit said oh that’s the unified room size we have. Then I replied if you didn’t have Studio Queen Suite with room size 420 ft², why did you write that size to mislead everyone? Then the night audit said you can change to another hotel. Then my husband asked can we have one more chair in the kitchen? The night audit said no, then I had to remove from the other room. Then my husband asked can we change to a bigger room? The night audit said no, we don’t have. Then we asked whether we could speak with your manager, he said no now it is too late. However later he immediately called his manager and asked us to go away!!!!!! Then we started to quarrel...... Finally I called 911 and the police came, the night audit called his manager, and they both said you are not welcome by this hotel, get out of the hotel immediately!!!!!! My husband has heart defect and he almost fell down and fainted. I am super scared for the safety of my husband. The police asked the emergency doctor to fix him and finally the police sent us to the other hotel nearby. (The other hotel called Quality Inn which we booked first, then we changed to Sonesta, then we had to change back. Quality Inn, although the review is not good like Sonesta, but their room size and picture is exactly as they said in booking 400 ft². Honesty is very important! Now we are very happy to switch to Quality Inn because they are beyond our expectation!） Sonesta ES hotel is such a terrible place!!!! They didn't want to solve the issue and didn’t admit their error and just asked us to leave at 2am. If there is a place that could punish this hotel, I will go immediately without hesitation. Now the only thing I can do is to write this horrible experience to let all the other people know. I will also publish the review in every social media to warn people!!!

We spent 2 nights here before heading to the airport. We arrived the first night and noticed right away the AC in our room was not working (78 degrees). We reported the issue, and Mike from the front desk came and double checked we had it set correctly. Since the hotel was full - there was not another room to go to and was informed maintenance would not be in until the next day but the manager would contact us. The next morning we inquire at the front desk about having the AC fixed to Devon who told us maintenance would not be in for several more days and he would go and look at it. At 6pm before our second night, we received a call from Mike that our AC was not fixed but they could switch us rooms. We get back to the hotel around 6:30 pm and our room keys do not work. We go to the front desk, and get new room keys. Devon greets us in the hall and tells us the original room is fixed (the filter had not been changed in so long that it had clogged the airflow and had frozen over). We still decide to switch rooms - the second room was a lovely 69 degrees! We go down to breakfast the second morning in the hotel and when we return to our room.. our keys don't work, again. Devon is at the desk to recode our keys and tells us ******* will be refunding one of the nights in the hotel due for the inconvenience for no AC the first night. 3 days later: never heard from the manager, awaiting the refund from ******* (told it might take up to 14 days), and there is still a $250 hold on my credit card from Sonesta. Other things to note: - there is no longer a manager's reception in the evenings. - the pool was VERY dirty! The first night there were clumps of black hair. Second night there was dirty, hair, and feathers in the pool. Also found a dirty tissue between the sheet and mattress! - $250 credit card hold for 2 bedroom "suites" that still hasn't disappeared after checking out 3 days ago. - The place needs updated and repairs! Besides the filter for our first room not being changed in soooo long that it caused the AC to freeze over and not work, the rooms had towel hooks missing, missing tile in the bathroom, the laminate flooring in the kitchen would stick to your feet and pull up. - the breakfast -＞ it's grab and go. The 2nd morning there was no milk for the dry cereal.

I had a very pleasant stay at this hotel. The room was clean, quiet and well equipped. The bed linens were particularly soft and comfort. The location makes it easy to access lots of dining and shopping opportunities. I highly recommend this hotel.