Top rated hotels in London

Park Plaza County Hall London
4.3/5209 Reviews
Waterloo
Well located near Westminster Bridge and the London Eye, easy walking to main tourist areas. Room was very clean, although sofa area a little dark. Full wall windows gave a wonderful view over Waterloo Station and South London towards The Shard. Breakfast Buffet was reasonable, filling, and a good variety of breakfast choices. Altogether a reasonably good hotel.
Park Plaza Westminster Bridge London
4.4/5291 Reviews
Waterloo
The hotel was amazing! Spacious, modern, clean and bright! Located just a minute away from ALL the touristy things- London Eye, Big Ben, Westminster, Buckingham Palace and the Thames River. Would highly recommend and would suggest book directly with hotel.
Park Plaza London Waterloo
4.3/5176 Reviews
Overall satisfied with my 8 night stay. Relatively close to the tube and in a nice quiet neighborhood on the south bank of london. Many food options around within walking distance, good for business travelers.
Park Plaza London, Park Royal
4.3/5201 Reviews
Upon arriving at the hotel, I was shocked to find that my reservation was canceled due to an overbooking on the platform. There was no room available for me and my friend. It was already 1 AM, and after a long day of work, I was extremely frustrated. I wasn't the only guest encountering this issue. Fortunately, the manager managed to arrange a room for us at a sister hotel for the night. The biggest hassle was dragging our luggage around, and with an important meeting scheduled for the next day, we had no choice but to wait. We then went to the sister hotel nearby, exhausted. The compensation was a free taxi ride, but even that was problematic as the driver was not very familiar with the hotel's address, wasting more time. Eventually, after almost an hour and a half, we managed to check in. The next morning, we had to rush off early, feeling quite wronged, but I was too tired to complain further. Thankfully, the hotel manager remembered me, and the transition back to the original hotel the next day went smoothly. The whole trip ended on a positive note. However, I recommend that everyone should allow extra time and check in early to pick up the room keys, as I believe such issues will continue to occur. Good luck to all.
Park Plaza London Riverbank
4.4/5208 Reviews
Lovely hotel in a great location, check in was disappointing as we arrived at 3:30 and expected to be able to go straight to our room and then go for a swim with my 8 year old grandson but no, gave us a voucher for a free drink at the bar and said come back in 30 minutes but the free drink was house wine or beer which we don’t drink so ended up with a tea 🤦♀️ went back and room still not ready but they then offered free breakfast for our stay and the nice man on reception let us in to the swimming pool which my grandson loved. Finally got into the room at 5:30ish but well worth the wait, lovely and spacious with a great view over the river. Lovely bedding and toiletries smelt divine. Breakfast was buffet style in the ballroom and there was a great choice for all of us. Staff were very friendly apart from those in the bar area, served our tea with no milk and then gave us hot milk after we’d asked the server and then we had to ask another server as ours had gone into serve someone else! Didn’t use the bar after that as plenty of places around to try. Definitely would stay again as location is really good and close to some great restaurants and the tube.
Park Plaza Victoria London
4.4/599 Reviews
Check in and check out process was straight forward. The receptionists were professional, kind, always available for any requests. The room was automated so you could manage the AC, lights and the curtains automatically by clicking on a button. The hotel was clean, the breakfast was tasty and international. The attention to the guests is the focus of hotel staff and it was really appreciated. Hotel location near Victoria station and within walking distance of Buckingham palace, Big Ben and Hyde park. Thanks for a wonderful stay,,,

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