Anonymous User
May 20, 2023
It is said that it is an apartment hotel, but it is actually no different from a B&B. No one comes to clean or take out the garbage after staying for five days. It just has an extra front desk than a B&B. A room of 17 square meters is not bad for London, but there is no range hood installed in the open kitchen, and the power of the induction cooker is very low. After cooking noodles for half a day, the water cannot be boiled, which can kill people in a hurry. Kitchens have knives but no cutting boards. It feels like the kitchen is just a decoration, and the hotel doesn't want guests to cook here at all. In addition, the shower in the bathroom is fixed to the ceiling and cannot be moved, and the water flow is very small. It is very inconvenient for people with long hair to wash their hair. What I am most dissatisfied with is the security of the hotel. When I came back one night, I found that the door handle was broken. Although we had a key card, we couldn't enter the room. It felt like someone was trying to break in, but it didn't work. The hotel does not have dedicated maintenance personnel, only two front desk personnel on duty, and they have not been able to fix it for a long time, saying that the maintenance personnel will not come until the next morning. Later, under the guidance of my husband, I managed to open the door. In short, the check-in experience does not match the price of more than 1,700 yuan a night. The only advantage is that it is about a 5-minute walk from the Lancaster Gate of Hyde Park.
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