Guest User
December 31, 2024
The Knightsbridge Hotel, like Firmdale's other hotels, has quirky interiors, which can work sometimes. Every year I go to Ascot and stay in London. Having stayed at a Firmdale Hotel before (The Haymarket), I chose the Knighstbridge Hotel this time. As enthusiastic as I was about The Haymarket, I was disappointed with the Knightsbridge Hotel. I had booked a luxury room. I was given an uncomfortable, narrow room; the kind of rooms given to single travellers. What was I supposed to do with a table for 6 in a narrow room? The hotel turned out to be fully booked so no other room was available. Although the staff were professional (but not cordial), I did not feel welcome at all. I don't take breakfast at Firmdale hotels because I find their breakfast poor. All in all, I will not return to The Knightsbridge Hotel. If you do want to sleep in a Firmdale hotel, I recommend The Haymarket.