Katherine
August 20, 2024
Extremely well located, converted terrace house in Earls Court. Just a few minutes away from the Underground, which happens to be across from Paul (one of my favourite cafe & patisserie chains). The reception isn't available 24/7, but they are able to receive you or let you in at odd times with prior notice, and are very friendly and prompt. They also reached out mid-way through our stay to ensure everything was going well, which was nice.
The property itself is extremely clean, has an elevator, and is air-conditioned, which was lovely considering how hot the weather was during our stay. There are also onsite laundry facilities, which is very easy to use and is included in your nightly rate (July 2024). The room we had was spacious, tidy, and well lit considering it was below ground, and included a 2 burner hob, fridge and a kettle. The bed was very comfortable, and the air conditioning worked extremely well (yes I'm an American, sorry). Earls Court is a lovely, quiet neighbourhood, so nighttime disturbances were at a minimum. I will definitely be staying at this property for my next trip, and would recommend it to all!
Feedback: One night, a guest arrived late to the property, and didn't have mobile data service to contact the host. Without our help, she would'nt have been able to access her room, as the staff had just left. A hallway plaque with wifi info would be helpful in avoiding future arrival issues, especially for international guests. Just a suggestion!