Guest User
June 8, 2024
This is the worst hotel I have ever stayed in. This hotel is marketed as a 4 star boutique hotel with "complimentary WiFi, Japanese restaurant, trendy bar and breakfast". In my opinion this is a clear case of false advertising, as there is no functioning restaurant, Japanese or otherwise. There is no bar. There is no breakfast. The WiFi did not work in my room. The room itself was tiny, not even room for a suitcase, and filthy. It was disgusting. Many hairs in the bed and throughout the room, even in the coffee mugs. The bathroom was damp with a peeling ceiling, cracked tiles, mould, and a thick layer of scum on the shower glass. There were little insects everywhere. It was very obvious to me that the room, and property itself has not been cleaned or maintained adequately for a long time. I asked to speak to the manager and my request was refused, there was no interest whatsoever in attempting to resolve the matter. I arrived late and spent 4 hours on my phone trying to find another hotel, but at 1am with no WiFi it was difficult. I dozed fully clothed on the disgusting in until 8 am, at which point l left immediately in search of another hotel even thought I had a booked a 2 night stay. In my opinion this is an awful hotel with awful management, and truly fits the description of the 'nightmare experience" that most people dread in a hotel. Never again.