Hotels Near Kios Raya Cell in Lombok

Took a 2 hr 20 mins direct Scoot flight from Singapore and then a 1.5 hr car ride to the resort. Booked a car directly from resort and driver was waiting outside after exiting the airport with resort name. We booked the family suite which was the premier suite and the premier room combined, it had a connecting door. Room was huge but no bathtub in either rooms. Separate shower and toilet. There’s also a outdoor shower but I think it’s only for the ground floor units. Comes with safe deposit, kettle and fridge. No ironing board. Their laundry is rather reasonable price. Beds were very comfortable and their air conditioning is cold. We had a few power shut downs but it was resumed very quickly in less than 20 secs. Nice beach but not suitable for swimming as the waves were huge. They have nice pools and sun decks. They have 2 restaurants serving Italian, western and Indonesia food. The Italian restaurant ‘Kliff’ is a must try. Superb food and quality at reasonable prices. Book a table to watch the sunset with Bali island in view. Beautiful sunset. The resort have a spa and gym as well. Tried the spa, prices were very reasonable and cheaper than Bali. Booked their snorkelling trips to the Gili islands and it was awesome! Gili Nanggu was our fav. Will definitely come again, Lombok is more laid back and without the Bali crowds. Things were cheaper too. If you want a nice, relaxing, quiet and good prices, come to Lombok. If you prefer pubs, shopping and crowds, then go to Bali. There’s also public ferries connection between Bali and Lombok. It takes approx 2 hours. Most of them understand simple English and remembers our preference for coffee and how we like our eggs done.

The hotel is quite decent. Ok for couples and families. Near to the fast food like McDonald at Matarram Mall, convenient store and even Chatime (Korean fast food) just next to the hotel. Transportation (Grab) are easy to get around. I like that they are eco friendly....every level have a umber of water dispensers as such, no bottled water in the room. Good job!!!

We checked in late and nobody helped us to carry the bags from our vehicle to the lobby. Breakfast is terrible please do something about it.

Service is a skill, Hospitality is a spirit. Dayu as trainee able to show empathy in providing the best service to guest need. Kalo kalian cek in di hotel ini, kamu akan paham maksud saya. Best Regard, Gerald #107 Periode stay : 21-22.09.20

A local 4-star hotel with just a so so location and service. Location was said quiet close by many food options but there is better location than this hotel. As for Service, I asked for the price for whole day rental for a car and front desk said someone will call me to my room but it turn out no one really call me. Amenities just below par, towel are old. No hand or face towel, or maybe this is just the hotel standard. The floor where I stayed, is dark and did not give good impression.

We stayed here the night before catching a flight from Lombok airport. The hotel is very handily positioned for the airport and they run a free taxi service to the airport at 8, 10 and 12. There isn't much to do outside of the hotel however they do have a restaurant on-site. The rooms were OK but required a more thorough clean. The white plastic coating on the toilet seat had worn away in places and there were soap stains in the bathroom. The towels we were provided with were frayed at the edges. The bed was comfortable and air-conditioning good but I'd only reccomend staying over before a flight.

Ok, the photos are deceptive, this place is 800m from the beach. We had a free shuttle to make up for it. It’s a brand new development, we were confused as to what the intent is, failed time share, unit development or resort..ie, no reception.. The staff are very aware of this and go out of their way to provide excellent service. I’d stay here before Kuta! The villas are spacious and well appointed, great bang for the buck! Well suited for couples travelling together. There is their beach club to the left as you get to the beach, dodge it by going right to the resort and enjoy the sunset. BTW, the cows on the beach don’t appear daily, we couldn’t find out when they do show.

The Matahari Inn is definitely long past its prime! It was probably once a very good hotel, but it was simply not maintained and urgently needs a complete renovation! The rooms are large and spacious, and the beds are also pleasantly large. However, you can see in the rooms that nothing has been renovated for a long time! Cracks in the tiles and the cleanliness is also rather below average! But this was still somewhat OK. BUT the bathrooms are an absolute disgrace and it is actually impossible to rent rooms with bathrooms like that! There were 3 couples of us, the same in all 3 rooms! All the fittings were rusty and corroded! In our bathroom the shower holder was broken, so the shower head always had to be held in our hand! There was no soap at the sink, no glasses for the toothbrushes, and there was only one bath towel, no extra towel! There was only one roll of toilet paper in the bathroom, no spare. The staff is extremely friendly and helpful, but it is clear everywhere that the hotel management is absolutely inadequate! When the rooms are ”cleaned”, only the beds are made, the bathroom is not cleaned at all! At breakfast, the staff have to be repeatedly alerted when something is missing or finished! There were always enough service staff on hand, but no one checked independently whether everything was available. The cups and especially the saucers were also very old and not inviting to drink your coffee from! It is clear everywhere that the staff have not been trained and are not monitored or trained! The junior manager told us that the hotel had been empty for 7 years and you can tell! This hotel has so much potential as it is in an absolutely prime location, but as long as it is managed as it is currently, I can only say, never again!

It's my first time on Lombok Island, so I stayed only for one night. It has a very calm atmosphere and you can have the best vacation. The hotel was quite quiet and calm as there were not too many hotel rooms. The pick-up service to Kuta city is also very convenient. The facilities were great, especially the pool and private beach. Not only the facilities but also the service was particularly good and kind. Especially the service of Mr. MAYA was nice. Thank you.