Anonymous User
January 2, 2025
At first we were put in a room with dirt, stains, dust and ants on the balcony. We contacted the hotel staff and they offered us to change the room, we waited for about an hour waiting for the new room. The new room was cleaner, but the stains on the carpet, curtains, sofa and balcony remained in the second room.
The spa also leaves much to be desired. Other people's hair on the floor, disposable underwear is provided upon request, while changing underwear the staff stands with you in the room and watches, do not expect tea after the massage.
The hotel clearly does not reach 5 stars.
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