Guest User
September 22, 2024
We have just returned from a four day break at Bodysgallen. Our Stay in a quirky spa cottage, provided us with all the comfort, privacy and peace we required, within easy reach of the main hotel. The hotel and grounds are beautiful. Every member of staff we encountered from housekeepers, gardeners and reception staff were charming, but special mention should be made of the dining room team. They made our experience exceptional, always attentive without being intrusive, and always greeted by a generous welcome and smile even when the restaurant was busy. The food was outstanding, albeit the menu slightly limited on Mondays and Tuesdays. Our only disappointment during our stay was our experience in the spa, we used this before dinner every evening as a way of relaxing after a day out exploring and walking in beautiful north wales. Unfortunately the spa is not exclusive to hotel residents, with paid membership subscription offered to the local community. This meant at times it felt more like a municipal pool, with serious swimmers diving, tumble turning, and repeatedly pounding lengths which restricted pool space and increased poolside noise level for hotel residents. Not quite the spa experience we were hoping for, but perhaps with a little thought the hotel could find a compromise that would please all users. A bonus to our stay was beautiful sunshine all week and complimentary NT tickets to Bodnant gardens provided by hotel reception.