Guest User
October 21, 2024
Booked a double &a single for 2 nights on 2nd August through booking. com on 9th August I rang to add another night was told that ok and I could pay on arrival, after travelling from North Yorkshire we were told that there was no room and they denied all, they would not even try to find us further accommodation, the stairway was dirty there was a dirty foisty smell, the room was no better, only 3 coat hangers in wardrobe,bath mat tatty with sponge coming out, black mould on sealant in shower and sink, faeces on toilet brush and in holder, dressing table was a painted piece of plywood, curtains hanging of rail dinner plates are chipped enamel. The only positive is that the breakfast was cooked and served by a very friendly lady, will never stay here again