Hotels Near Rogers & Hollands Jewelers in Livonia

I stayed here the nights of June 15 and June 16 for a conference I was attending on site. I am a returning customer. Check in was a breeze, and my king bed room was clean and spacious for me staying there alone. I was impressed by the black towel marked ”makeup” in the bathroom; what a clever way to keep black mascara stains off white towels. I was not expecting housekeeping service during my stay, but was delighted to find the bed made and bathroom freshened up while i was at the conference. I at 5ive Restaurant on site both nights, simply because I was too lazy to drive anywhere else. Menu tends to be on the expensive side, but I was able to find reasonably priced items to suit my budget. They are understaffed, just like everywhere, but had no issues with ordering and getting my food. In fact, the chef served me one night, so you know they need staff. The bar was extremely busy, and so wasn't able to spend much time talking to bartender John, who remembers me each year I come.

Although we did not stay at the hotel, we attended a cocktail party today for a family wedding. I want to say that this far exceeded our expectations. The manager Megan was the person who ran the event and she was outstanding in every way. She made us feel so welcome and spoke to each of us multiple times to make sure that we were never left with empty glasses. A few of the others had met her during breakfast they said, and she remembered them when they entered the party this afternoon. Now that is impressive! She was everywhere and went above and beyond. But I want to mention specifically that my grandson was very hungry and food was not included. Megan offered and went and turned on the fryers in the kitchen and made my grandson a side order of French fries even though the kitchen was closed! Now that is hospitality!!!! Next time we come in town we will stay at this hotel and we hope that we will get to see Megan again. We may even come in just to see her for breakfast tomorrow morning.

This hotel is in need of a remodel. My bathroom tub surround was all delaminating, curtain rod loose so curtain didn’t stay in place and burnt out lights over sink. Table with microwave on it was leaning and carpet felt icky. Also came in one night after dinner and whole second floor hallway smelled like ****. Everything in my suitcase, even clothes I didn’t wear, smelled and had to be washed when I got home. Breakfast area fridge was full of expired yogurt. Only reason I gave a 2 rating rather than 1 is because the mattress was super comfortable and the guy running the front desk was exceptionally friendly and helpful.

I arrived around 3:35pm today.. I was out of the hotel by 3:43pm today. I waited in the lobby to check in for 8-10 minutes. As soon as I walked into the lobby I noticed an unpleasant smell. After check in I walked to my room, which was on the first floor, and the smells became worse and multiplied. The burnt orange colored walls had extensive dirt and stains, the carpet was visibly dirty and had tears. I walked pasted someone who was visibly under the influence of something or not doing well. After making it to my door, I placed the key in the door…the door was sticking so I had to push it open. (Not safe at all) but it only got worse from there. After gaining access to my room, I entered a completely dark room with the curtains closed. Normally at this point I drop everything and hop in the shower. However, I felt a breeze and an over all unsafe feeling. I went over to the window which was actually a sliding glass door. It was cracked open. Someone left the door open and unlocked for which I can only assume was to cause the next occupant great harm. I closed the door and locked it and decided between the smell, the lack of safety precautions, and the unsavory hotel guest I was leaving. All of this transpired within 2 minutes. I left my room and walked down the hallway and exited thru a side door. As I was walking thru the common area to my car I noticed a number of the sliding glass doors were cracked open. This place is not safe and I assume only harm would have come to me if I had stayed. Not only was it unsafe, it was dirty. There were stained towels in the bathroom the tub had orange and down staining like it had not been properly cleaned in years. This place is a complete train wreck. I actually have spent more time writing this than I did in the room.

I stayed here for two nights with my teenage son and his friend. Staff was very friendly and helpful, especially the breakfast attendant! She was very kind and checked on everyone, making accommodations as needed and keeping things very clean and stocked. The front desk staff was also very nice and always helpful, friendly and attentive. We would definitely stay here again.

Enjoyed my stay

Stayed a weekend here while attending a volleyball event downtown Detroit. Paid half the price of staying downtown and it was only about a 15-20 minute drive in so it wasn't bad. Check in was easy, room was clean and although there was some cosmetic things that could be fixed, it was at least clean. Wasn't able to use the pool or fitness area, but they both looked clean from the door. Though I heard the pool was out of towels and there was a lot of water in the hallway leading to pool. We had an issue with our fridge, but they rectified that to our satisfaction, beyond what we would expect. The only complaint (use that lightly) is that we had to leave the hotel by 7:05 to get downtown in time and we asked if it was possible to get breakfast before 7:00 and it was a flat ”no”. Worth a try I guess as most other hotels are very accomodating to this and will even offer to go bags ready to go for early departures. Just an idea for future, perhaps.

We were there for a quick holiday. Fast check in with very pleasant staff. Was given complimentary breakfast and coffee-I assume as an Elite Bonvoy member. Room was large , clean and great view from the 12th floor was beautiful. Easy to get everywhere from this location.

Overall, the hotel is clean and well maintained. However When we arrived to check in, our room was not ready until around 3:25 PM which was very disappointing, as we were very tired from driving long hours. During the night, the cleaning guy at the lobby was very noisy, speaking loudly on his phone speaker, while we were trying to relax and have coffee, thus we left the whole lobby for him and went to our rooms.