Guest User
September 17, 2024
I arrived around 2:30 pm to an empty reception. I used the phone on reception to advise of my arrival and still had to wait nearly 5 minutes before anyone showed up. Finally, I got to my room. It seemed decent at first glance—fairly spacious and clean. But I noticed small things were missing: no biscuits to have with coffee, and no complimentary water in the fridge - something numerous other places tend to provide as standard. Then came the air conditioner—buzzing so loudly that it was impossible to leave it on. When I finally got to bed, I found it was rock-hard. To make matters worse, there was a smoke detector directly above me with an obnoxiously flashing green light. Across the room, under the desk, the Wi-Fi power supply had two red lights so bright that I ended up unplugging it just to get some darkness. In the early hours, I woke up to a long hair in my mouth—definitely not mine. Disgusted, I got up and quickly checked the bed, which appeared clean, so I tried to go back to sleep. That didn’t happen, because I was cold, no extra blankets were available in the room. I had no choice but to turn on the noisy air conditioner again. A while later, I felt something tangled in my fingers. I turned on the light, and there it was—another long hair. I pulled back the covers only to find even more hair at the foot of the bed. That was it; I was done. Later in the day I went to find a staff member to discuss the issue, the reception was yet again unmanned. Instead of using that ridiculous phone again, I simply left my key and walked out, forfeiting the second night I had booked. I've selected the rating as 'terrible' due to poor staff availability, and the uncleanliness of the bed this alone will prevent me ever going back.