Lisbon Canaan Boutique Apartments Gaivotas by Get Your Stay

Definitely recommend. Lovely two bed apartment in a great location. Great communication and instructions. Would definitely stay again.

Tremendous apartment. So spacious and clean. Too bad we were out touring all the time, would be a great place to hang out!

Close to transportation, restaurants and grocery

Look elsewhere… I had purposely booked the luxury apartment. Upon checkin I messaged the serviced apartment contact to check whether this was in fact the luxury apartment (I suspected it wasn’t). Only after a day and a half later did I receive a response to say that there was some kind of mistake between my agency (*******) and their reservation system. I queried as to whether they could identify who was at fault. The response I received was that it was ‘a technical error made during the reservation, we cannot say for certain what informatic system caused it.’ An excuse at best with no ownership - bad customer service. There was an offer to adjust the price difference between the sub standard apartment and the luxury apartment. At the date of writing this review, no adjustment of pricing has occurred. Not that a mere adjustment is enough to rectify the issue that I was placed in an apartment that I didn’t book to begin with and there was no effort to move me to a suitable luxury apartment. To top things all off, here are the range of issues I found upon checking into this apartment: the exhaust in the bathroom was clogged with dust - it was also on the wall, there was no toilet roll holder, the toilet seat was not fixed to the toilet and was moving around, the remote for the air conditioning in the main bedroom did not work, the shower caddy was rusted. The exhaust, toilet seat and the remote were rectified mid way through my stay. Do yourself a favour and look elsewhere.