Hotel Ilma Lake Garda Resort

3.5 Stars We stayed at Hotel Ilma for our wedding anniversary. When we checked in we were welcomed very warmly by the nice man at the check out desk and given the key to our room. We booked a double suite with lake view and ended up with 2 twin beds which was a shame. The beds were also very hard and not at all comfy and the room was basic but very clean. The TV has no English channels at all - not even BBC news which is usually always available everywhere in Europe, hahaha. We weren’t in the room much but it would have been nice to have at least one channel we could zone in on at night before bed. The view however was absolutely amazing - stunning in fact and we sat out on the balcony lots taking it all in (you don’t get much privacy mind you if your neighbours are out on theirs at the same time but that’s okay). We stayed on a B&B basis and the welcome to breakfast wasn’t as warm as what we received when we checked in. We went down 30-45 minutes before breakfast officially closed as we don’t eat much/take long and the staff were packing up around us and made us feel like we shouldn’t be there - they really need to work on this. The hotel at night was very quiet and very peaceful (I think we were the youngest guests staying there) and had lots of onsite parking if you hired a car/drove (we REALLY wished we had hired a car - I would say it’s a must really as the transfer costs alone are crazy prices) Limone itself was really beautiful and the town centre was only a short walk away - but up and down lots of cobbled streets so not ideal if you have walking restrictions. The ferry system was fab and we explored so much, although they stopped fairly early (6:30pm) which was a shame (may be different during peak time though). We wanted to go to Riva one evening for the fireworks and got assured by the lady on reception we would be able to find a taxi home easily. This was not the case so beware. We went into a big hotel in Riva to ask for help as thought we would be walking the long dark walk back to the hotel and both the staff on reception couldn’t believe we had been told that a taxi would be easy to find. They were super helpful and rang around all the taxi numbers they could think of and eventually one man picked up and said he would come and collect us from a pick up point. Phew - it did take us nearly 2 hours from when we started looking and waiting for one though (hence why a car is a must). We had dinner in the hotel one evening - all you can eat buffet and it was very nice although for the money we didn’t do this again and preferred walking down to a restaurant in the town - lots to choose from down there. One thing that we found really bad is that we had a day to kill before we left for the airport at 4pm and the hotel tried to charge us €35 each to use the outdoor pool and facilities - such poor taste and greedy - we didn’t pay this. We also asked for help to find a taxi back to the airport and the girl on reception told us her uncle