It's understandable that we booked three rooms that were not next to each other. We asked to change rooms but they said they had none. The front desk's communication skills need to be improved. Their words were not convincing and did not make people feel warm. I called at 10-11 to ask for mineral water and they asked if you booked the one with three rooms. I said yes, and they said we had already taken two bottles and only had 4 free bottles left, and we had to pay for more. The line was disconnected halfway, so I called again. I asked her if she said we took two bottles of water, and she changed her words and said she would deliver water to us. We didn't take water, but an electricity card. It's okay that the people in a big hotel are not warm, but they still care about a bottle of water worth a few cents. The key is that it's not beyond the scope. The breakfast is even more outrageous. The pumpkin and corn are not cooked.
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