Guest User
December 28, 2023
Great location, most staff very friendly and helpful. Please do not book room 101 it is very cold being at the end of the building and on the lower floor, right opposite the ski room making it very noisy. The door lock does not work properly, we usually have to get assistance every time we need to get into our room. The bathroom has a bath with no plug, no where to hang towels as they have clearly fallen off at some stage and no holder for the shower head making it rather difficult to shower especially if you need to wash your hair. When I asked for another room, I was told not possible, as they were full, one rude staff member told me I was the problem as I couldn’t open the door, nor could my husband and other guests who asked if we needed help. Unfortunately no compensation for a major inconvenience. One very unhappy traveller.