Guest User
July 10, 2024
It was really a terrible experience staying for less than one night in this drity and inconvient hotel. It was really a terrible experience staying for less than one night in this dirty hotel. It is dirty, old, and smelly. I originally booked for 4 days, arrived after midnight, and checked in. The room was dirty, the cleaning stuff opened the door at 8:00 AM without even knocking. I wanted to cancel my booking and only pay for the night I stayed. The receptionist was impolite and didn’t want to refund my money for the other 3 nights, and didn’t even want to connect me with the hotel manager who was not on premises. I wasted a couple of hours on the phone between Wyndham customer care, *******, and Days Inn office. After a lot of wasted time, I was told by ******* that the hotel was responsible for refunding my money and that the receptionist was lying. The following day, I went again to the hotel and they only refunded 2 nights not the 3 nights. I felt it was a rip off, very bad experience, very bad staff, and it was the worst experience I have had in any hotel. I advise not to go there unless they change the management and do some renovation.