Top rated hotels in Lenexa

Holiday Inn Express & Suites Lenexa - Overland Park Area
4.4/5100 Reviews
I reserved three rooms on-line. The gal at check in had a difficult time processing the rooms, even though I already paid for them. It took 10 minutes and each room had to be processed separately - never seen that before. I ordered three king rooms and got “upgraded” to three double queen rooms. Not what I had hoped for. The beds in my room had visible deep trenches on both mattresses - they should have been retired years ago. There was an offensive odor of some horrible aftershave on the beds and chairs - yuck. The mattress trench and odor made it impossible to get any sleep. The shower used the old pull-up knob on the bath faucet - this thing allowed 50% of the water to flow out through the bath faucet vs. the shower head…not much pressure for the shower. They seem to have scaled back the complimentary breakfast - oatmeal was watery…couldn’t eat. There was no fruit. Donuts were stale. Pre-made omelette was satisfactory. Coffee was typical hotel coffee.

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