M22068****
September 1, 2024
The hotel is in a prime location, very close to the train station. There is a passageway to the train station at the back door of the hotel. The train station is right outside the hotel. Opposite the hotel gate is a square, where many people have a drink at the coffee bar. We all walked to the main attractions in Leeds, which are all more than 10 minutes away. The hotel lobby is elegantly decorated in a retro style. The front desk is relatively small in a small corner. The lady at the front desk and an uncle have a very good service attitude and a smile. The service attitude of the white British people is really good, but the facilities in the room are relatively simple. The room is very small, and there is not even a shelf for the suitcase. It is very inconvenient to take things. The pillow on the bed was found to have a light pink blood-like thing when I got up the next morning. It's really disgusting! The room door couldn't be opened at breakfast the next day. I repeatedly went from the door of the room to the front desk but it didn't open. The lady at the front desk followed up and didn't open it either. The lady called again and told her that the door card or lock was broken. Finally, the lady went down to get a key to open the door. The lady waited at the door of the room, and was forced to check out after hurriedly packing things. This is the first time I have encountered such an embarrassing and embarrassed scene in decades of staying in a hotel. The accommodation experience in Leeds this time is poor!
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