Guest User
June 26, 2024
Booked this hotel on 12th may 2024 for next years le mans 24 hour race 1 room, 2 single beds, breakfast, no problems booking everything went through, reasonable price too. Got an e mail on 21st june saying booking had been cancelled , no reason given, I e- mailed alcor who seem to do ibis,s bookings, they got in touch with the hotel who came up with a blatent lie saying bookings wernt on the system. Both myself and alcor have emailed the hotel but arnt getting a reply..... Now I know rightly what this lot are up to as the 24 hour race wasnt actually confirmed til last week....clearly this hotel has given no thought to peoples travel plans and how these will then go pear shaped... The air was initally blue but I now calmed now and we,ve got a nice wee air b and b.. I notice that a manager from the hotel normally responds to bad reviews, well dont bother Sir as we will call in next June and you can explain yourself in person!!! and you can weasel your way out of it. ps i,ll update next june of his /her response