Laval Hotels with Parking

Great hotel. Comfy beds, nice rooms, pool is amazing and hot tub is wonderful. Very cool pool area. Conference facilities and lounge were great. Great location for walking to the mall. Probably wouldn’t say it’s a great spot if want to spend lots of time in downtown Montreal as it is a bit of an Uber ride. Great stay.

Vais commencer par parler de vous fr.trip.comil a eu erreur il a eu. 2 réservation meme chambre meme date erreur le cite eu ou cliker erreur date a demain la chambre de plus jai voulu faire coriger On me répons un nonil a fallu je parle a 3 personne on fini par me dire on ses arranger avec la réception sa va se régler je va a aceuil du motel il me répons non il peux rien et vous fr.trip.com ses vous qui est responsable je parle français seulement peux pas apeller donc sur sa en vacance on me vol 80 $ jatend toujours apres et pu nouvelle non service jai dormi plus que 30 jours a cette motel et je sais pas qui est responsable sa lance la balle I'm going to start by talking about you en.trip.com he got a mistake he got. 2 reservations same room same date error the quote had or clicker error date see you tomorrow the room moreover I wanted to have it corrected They answer me with a no I had to talk to 3 people they ended up telling me we're arranging with the reception it's going to be settle I go to the motel reception he answers me no he can't do anything and you fr.trip.com it's you who is responsible I only speak French can't call so on his vacation they steal $ 80 from me I always wait after and could not hear from me service I slept more than 30 days at this motel and I don't know who is responsible for throwing the ball

Temporarily booked room, get confirmation soon. The location is very convenient, opposite the largest shopping plaza nearby. The front desk service was very attentive and the room was clean and tidy. Will stay again next time.

Very good, the standard is very high, the room decoration facilities are well maintained, the decoration is exquisite, the style is beautiful, the food hygiene, placement, quality standards are high, the attitude and response of the front desk to the problem handling is very timely and thoughtful, the hotel's lighting, taste, Artwork makes people feel comfortable, the lobby bar is comfortable and has a good atmosphere.

Booked a ”superior, 2 queens” at Hotel O'Laval, prepaid on *******. Ended up in a Motel Newstar room next door. Seems like they do this a lot judging by reviews so unless you are booking the fancy LED light rooms, don't expect to be in an actual hotel building. When we pulled up they had lost our reservation (and the one of the couple in front of us but they were resolved quickly) and eventually claimed ******* never sent them it. At first, we were promised a 15% refund (we prepaid)- but once he called his offsite manager, who called ******* and 30/45 minutes later had our reservation- that refund was suddenly not possible (great, thanks). We were told that the room we booked was the motel room we were given, so I don't think it was the messed up reservation that caused the swap ( I would have almost understood if they were sold out of ”our” room and the only thing they had was a motel one, but that was apparently not the case). We drove 4 hours for a concert and arrived at the hotel (sorry, motel) early hoping to relax but the nice hour+ long check in hassle really put a damper on everything. Two good things: 1. the guy at the reception was nice and spoke perfect english 2. the beds were comfy memory foam Bad: 1. all the above issues 2. no curtain or door on shower so water sprays all over the floor (every wondered what it was like to shower in bathroom where the contractor said ”ahh, good enough” and left early- here's your chance!) 3. the front door had a window beside it that had crappy slats covering it- not super comforting when changing nearby or the fact that the one bed faced it so in the morning it was very bright Anyway, don't trust a thing they say is the summary of this and check other reviews on top of the ones that show on ******* etc. The overall rating shown is very skewed because of the couple good rooms that are obviously nice and get highly rated. We were also initially thinking of renting an electric car and this was one of the places that had said it had a charging spot- but it was a faded marked spot with the charger in a garbage bag, so good thing we didn't (granted it looks like they took that off their listing now).

Breakfast is not self-service, order form, parking lot, opposite the hotel is a large shopping center

Recently stayed at this hotel - Suport staff were rude, condescending and unwilling to open up common areas for friends and family to converse. They have a full breakfast area that remains locked unless during breakfast hours. They have a common area above the pool which is locked off and the hotel claims it’s do to structural integrity!? Like, *** - so you’re telling me the floor above the pool may collapse? The common space next to the pool is ribboned off. This hotel claims to be family friendly, yet it isn’t. Cleaning staffing were taking videos of kids playing so that front desk staff could harass guests. Everything from No fun in the pool, to no sitting around. Some ppl were tailgating in the parking lot.

Bed in wheelchair accessible room had an open base (as opposed to closed in) which allowed for the use of a transfer lift. Also, open space under bathroom sink that enabled full access. However, please note no wheel in shower but a bath instead. Was not in issue for us.

Environmental sanitation is clean, the price of the shop is reasonable, the service attitude is very good, parking is convenient

Not really sure where to start, as there are so many problematic things with this hotel. Don't fall for the pretty pictures, it's all a facade...They spent all their effort in trying to create an image of ”style,” charging high prices while offering little substance, or anything else most need in a hotel stay... TLDR: Unsanitary room, shady business practices, false advertising, complete disregard for customer health, and horrible customer service. ROOM CONDITION/HEALTH We both woke up after our first night here with bad headaches, all stuffed up, and having trouble breathing. We weren't sure if it was because of the poor ventilation, dustiness, the rancid smell, or the nauseating perfume in the room (more on that later). My wife ended up vomiting from nausea after we left the hotel...which we did immediately, despite initially booking for several nights. If you read the reviews for the Grand Times Hotel's other location in Sherbourne (wish I had!), you'll see numerous people complaining about pungent smells and getting sick in their rooms. Apparently there's something wrong with their Air Conditioning units. It could also be the disgusting puke stench we later discovered was coming from the mini fridge. Perhaps there was black mold hidden by the pitch black paint? At first we assumed the paint colour in every room was done for stylistic reasons, but eventually realized the purpose was to conceal the poor conditions of the rooms. For a hotel trying so desperately to present itself as ”fancy” (charging $6 for bottled water??) it was surprising to see the ceiling constructed of shoddy-looking wood with large holes and gaps. HEALTH/DECEPTION Speaking of stenches, we stayed here partly because the hotel advertised itself as having ”Allergy-free rooms” and using ”Eco-friendly cleaning products.” This is the furthest thing from the truth. WARNING: If you have asthma, allergies, COPD, MCS, or any kind of respiratory condition, don't stay here! We inquired via email and phone prior to booking about whether they used fragrances in cleaning products or otherwise - on each occasion they lied claiming they did not. However, as soon as we walked into the hotel lobby we were greeted by an overpowering wave of perfume that pervades the entire hotel. Upon check-out the concierge (who was one of the staff members we initially asked) admitted they do use a defuser to spread perfume, as well as scented cleaning products in all the rooms. When we brought this up with the concierge, she merely shrugged her shoulders, and took no responsibility for wasting our time/money by deceiving us...she certainly had no concern for our health. This was unsurprising given the poor customer service experience we had upon check-in. CUSTOMER SERVICE The first concierge/manager we spoke to Sunday night kept ignoring our attempt to discuss our room requests, only saying AFTER she charged our credit card, that she didn't really understand or follow-up on said reques