Anonymous User
November 29, 2024
I stayed at this hotel when I came for a meeting 5 years ago. I felt good at that time, so I wanted to bring my children to experience it this time even if the price was a little higher. I was extremely disappointed. As soon as I entered the hotel, it was filled with super unpleasant smells of cigarettes, cigars, and cheap perfumes. I felt dizzy and wanted to vomit. Although I asked for a non-smoking floor and room, there was still a strong smell of cigarettes and mold in the corridor. The service staff was like a decoration. They were confused and ignored everything I asked. The room was old and there were no facilities. There was no water, no coffee machine, and even no toiletries. The shampoo was very difficult to use. My hair was dry after washing. I really can't imagine how this hotel has become like this. Fortunately, I changed to stay at the President's Hotel, and then I felt a little bit of a five-star hotel. The price is almost catching up with Wynn. It's not worth it. The kids can stay in a better place for the same money.
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