The Orleans Hotel & Casino

Typical four star hotel with many people long queue for check in

Great experienc, good food selection . Not far from the *****.

A pleasant surprise. Vegas has become quite expensive for the average traveler, so it was nice to find a hotel that was reasonably priced (and worth it) just a little over a mile from the *****. Great staff! I must admit they could use a few more signs in the parking lot directing 1st-time guests.

I liked the location of The Orleans because it was off-strip and easy to get to and from it. For the most part, there was enough parking except on Friday and Saturday night when the ****** was pretty busy, but there was still parking to be found. My check-in was a little frustrating because there was a large line at the guest desk but only one clerk checking guests in. There was a second clerk overseeing some self check in kiosks. I went to an open one, but the clerk was helping two other guests who were having trouble checking in. The instructions for the ID scanning were not clear so I struggled with getting it to work. When the clerk finished with the other two struggling guest, she walked away. Another guest helped me figure out the kiosk access and I was able to get checked in. The ****** smelled very heavily of cigarette smoke. I understand people are allowed to smoke in casinos, but i didn't notice such a heavy smoke smell in other casinos I visited, and in order to get to and from my room, I had to walk through the smokiness. I just chalked this up to being Vegas. The hallways and my room were clean. The room was nicely decorated, except the bathroom. The bedroom looked fairly new, but the bathroom had old tile, old fixtures, and the bathtub had old caulking that was cracking and moldy. My sink had a backup issue and smelled bad. The AC unit was did not seem to be functioning because it would only kick on at lower temps causing the room to get really cold. On Friday night, as I was returning to my room, a security guard sitting near the elevators asked me where my door card was. It caught off guard because there were many other guests coming and going from the elevators. I had a couple items in my hands and my door card was in my wallet. I told him I had it and he abruptly told me he needed to see it as he was leaning back in his chair behind a podium style desk. It took me a few moments to get the card and I showed it to him. He said, "ok", with nothing else. I was a bit surprised and a little embarrassed because people were looking at us. His abruptness suggested I shouldn't have been there. Plus side... there are some fast food options in the food court. The Fudd Ruckers offered breakfast items at a decent price. I picked The Orleans because it had a good rating and decent prices. I won't stay here again, but I can see why it can a value hotel to stay at.

Good service. A lot of things to do