Caesars Hotels in Las Vegas

the hotel is very conveniently located. Service on check in is acceptable although there are always long queues at the reception. However suggestion on upgrades was disappointing as I don't see much benenfit in the upgrade

I visit Las Vegas a lot, but never alone. This is my first solo trip and my first stay in Horseshoe/Bally's. I would say this would have to be one of my best trips. Staying in Horseshoe made it even better. When I arrived at the registration desk there were only 1 employee helping customers with the check-ins. There were a bunch of self check-in kiosks, which I don't mind. The kiosk was straight forward and took me about 5 minutes to check myself in. When I got to my room, I liked what I saw. You get a lot of space and floor to ceiling windows. Make sure to bring your own soap for the foam bath because they don't supply it. If you're into ******** the ****** is a nice size. Very little options for restaurants and bars in the hotel, but no worries. The Horseshoe is conveniently located to all of the hot spots. Once you exit the hotel you're minutes away from all of the great food and some terrible ones😅. I will definitely stay here again just for the location and of course the cost. I had a great deal because my trip was on the weekdays.

I was really disappointed about having to pay for coffee in this grand hotel. A few days after I stayed at 4-5 star Caesar Palace, I stayed at a hotel in Utah with 3 star that provided the best coffee ever!!!! Caesar Palace … a disappointment!!!! Save money elsewhere!!!

The room is clean. I asked for a daily clean-up, and the room was cleaned up every day; of course, tips are expected. I booked a ***** view room. I could see the Ceaser Hotel right in front of my big window. The downside of having such a ***** view room is ”disco” noise all night long. I stayed on the 12th floor, but I was woken up by the music every night many times per night. There is no coffee pot as expected. A mini fridge is very cold, enough to keep ”drinks”. Check-in is about 30 mins on the line, the check-in procedures are quick, about 10 mins. I did not use the check-kiosk to do self-check-in. I used the self-checkout kiosk and it was quick. The location is at the center of the *****. Very convenient to get everywhere. Food and restaurants are plenty around the hotel. Please note that if you stay in any hotel on the ***** with ******, you will have to pay additional tax on top of the room rate.

Good accommodation location in the middle of the ***** .This makes it easy to walk to other hotels, but the disadvantage of the hotel is that there is no refrigerator, but there is an ice maker and a beverage dispenser in the hotel corridor on every floor. Depositing your luggage after checking out of the hotel is quick, but the downside is that the waiter who collects the luggage asks for a tip both when dropping off the bag and when collecting the bag back.

This is one of the most confusing, poorly signed hotels I've ever been to. Vegas is a busy place and there's so much confusion as to where to go, which section your room is in, and how to get to the parking. The parking is like a maze of poorly signed confusion. The staff are also overwhelmed and don't always have time to help you properly. No room cleaning unless you specifically request it. The one good thing is its location North ***** opposite Ceasers Palace which has better signage and isn't as confusing.

Planet Hollywood is a convenient and centralized location near the Las Vegas Stripe. The most important thing I like about this booking is undoubtedly the view! Y you can easily see the stripe, and at night, it was awesome. The facility inside the room is fantastic.

The front desk of the hotel is in an inconspicuous and small place in the Caesars Palace. There is a cigar bar next to it. The smog is filled and we don’t feel good with our children. With the 4-year-old Vain aircraft delay, check in at 11 o'clock in the evening, the hotel front desk said that we have to wait 15-20 minutes, because the hotel manager needs to go to our room to check whether the cleaning of the room has been completed. I was shocked when I heard it. Isn't this work done in the afternoon before the guests stay? It was close to the early morning! During the check-in period, other guests checked in and got the room card. I asked again, the indifference of the front desk indicated that the other party was staying in a superior suite. I was just a common room, and the attitude was very bad. I immediately called Ctrip, the front desk saw me call Ctrip, and then called the manager to urge. I asked the front desk to let the manager contact me. The front desk said that the manager could not go to the guest room. If you want to see the manager, he would be in the lobby. I said, please ask the manager to call me. After half an hour after entering the room, I did not receive a call from the manager. Instead, Ctrip made a phone call to follow up and said that the hotel had set up a ”free upgrade” for me. I said that I didn't see any upgrades. Later, Ctrip followed up. The hotel said that the room type was not upgraded but arranged a room with a better view. I am really huh, huh, because the curtains are the opposite room, the sense of sight is strong, it is impossible to open the curtains, do not mention any landscape. I took the initiative to call the front desk and ask for a manager. The customer service said that I would tell you something, and then exempted one night of taxes and fees. It is still a mediocrable attitude. I asked the manager to call to apologize. The other party said, ”You still have to find a manager to do what you want, I have already given you.” Throughout the process, I never mentioned asking for compensation. It was the other party’s initiative to waive the one-night tax, as if I contacted the manager to figure out their cheapness. I flew with the baby for 15 hours to the United States, showing him more than 40 US dollars in taxes and fees? ! The attitude is as bad as it seems to be ours. Later, the manager finally called, the background was very noisy, I don't know where he was calling. It’s a sigh of gas when I hear the manager’s phone call. The manager said, ”If you wait a little, we will give you a tax.” The implication is that I have gotten a little cheaper. The fault is not me, the compensation is also proposed by the hotel. Why can't I say sorry to the guests with kindness and sincerity? It is absolutely impossible to stay in this hotel again in the future.

Always a fun time at The Cromwell!!! A must visit at the bar with the video poker. Devon, Chris and the rest of the team (I'm sorry I didn't get your name) were amazing. They made sure we were taken care of and had fun conversations with everyone. It was awesome that I was able to have a Caesar made instead of a bloody mary! Other places I had asked and I got a confused look or a ”no”. We will be back!!!