Casas Da Lapa, Nature & Spa Hotel

Our experience at Casas da Lapa, Nature & Spa Hotel was underwhelming, especially considering the price point. The organization was poor, making it difficult to enjoy what was meant to be a relaxing getaway. Contacting the reception was a constant challenge, with long wait times and, at times, no response at all. Additionally, there were conflicting pieces of information regarding the use of the hotel’s facilities, which created unnecessary confusion. The extra beds provided were extremely uncomfortable, making it almost impossible to rest properly. For a hotel positioning itself as a luxury retreat, such basic shortcomings are unacceptable. While the setting is undoubtedly beautiful, the overall lack of attention to detail and subpar service quality left us disappointed. Unfortunately, the experience did not justify the cost, and we wouldn’t recommend this property to others seeking a premium hospitality experience.

It's such a pleasure to rate this extraordinary place where we stayed for 3 nights . The room itself was immaculate and super comfortable. The facilities are in great standard, very well equipped and pleasant I had a back injury and hence was mostly stranded in the room , the owner Maria-Manuel has personally taken me to the hospital and took great care of me during the process including helping me get medications, and the staff bringing food to the room and taking care of all our needs in a very gentle kind and friendly manner. Later when we looked for an easily accessible shower the owner upgraded us to a wonderful suite that has an accessible shower and a beautiful view. I couldn't even dream of such a caring and compassionate service🏆 The staff was super accommodating and friendly and the rest of the amenities were gorgeous In spite of our circumstances we genuinely enjoyed this hotel's extraordinary hospitality and warmth. 🥂 The food was fine and exquisite The hotel has a library , relaxation rooms and many special well-thought facilities. We highly recommend Thank you !

Uau, what a place. You need to try it to fully grasp what we mean. Top service and small but meaningful gestures that makes all the difference. A Porto tonic as a welcome drink, afternoon snacks and frigo bar included in the price, the same with interior pool, sauna and Turkish bath. Advisable to book any SPA treatment as soon as possible. Also make sure that you do not have a big car since it can be a mission to reach the hotel through the very narrow streets of the village. Breakfast (included) and any meal inside worth every penny.