Hotels Near Crossroads Church in Lansing

We chose to be a Hilton Honors as we travel a lot, we booked a room inclusive of breakfast, upon checking in, we were not welcome as a member and breakfast was not discussed, we asked where the breakfast gonna be served, we directed to the location, in the next day we are ready to take breakfast, the staff in the restaurant seems confused, I mentioned that I booked a room with breakfast included, staff told us to go back to the reception to get a voucher, receptionist told me that they do not sell a room with breakfast included, she liked to argue thinking that I am telling a lie so I presented the booking confirmation and mentioned that I booked through Hilton website, so finally she gave me a voucher for 2 adults so I said how about my 2 kids are they not gonna eat?! In the website kids under 5 is free breakfast, then again she argued with me. I felt like im not staying in hilton brand hotel. My point is, this is not my problem that's the company problem, the website is not telling the right information, the hotel is under renovation, their main dining restaurant is a la Carte service not a buffet etc. Staffs are not pleasant, rude, reception staffs are not warm and welcome not supposed to work in the front. Valet people is not too bad, no complain. Hotel is currently renovating that's why it's clean but I don't recommend this hotel. Expensive room rate with breakfast inclusive if you just gonna get a la carte service with just 2 eggs and hard sausage. So no, not to this hotel, I'm not coming back.

This is a very beautiful hotel to stay in. The hotel itself seems quite new and the rooms are very well appointed. Everything is very clean and fresh. It is a stylish hotel with nice paints and touches to the exterior and interior. The staff is very friendly and professional. Janice at the front desk was exceptional and very kind. I would highly recommend the courtyard downtown Lansing. One warning the surrounding area is a bit scetchy and maybe not so safe after hours but the hotel and lot seem quite secure.

The facilities are complete but the old ones are old. It is very convenient to have breakfast, so you don't have to go out to find it, especially for people who don't have a car for the time being. There is a swimming pool on the first floor, which is generally used by no one. It is a decoration, there are places around, there will be a lot of old and beautiful chat.

There are not many varieties of breakfast, but the taste is good. The room has two 1.5m beds, suitable for families with 2 children. The room breakfast is also 4 servings. The hotel is located in a commercial area, surrounded by restaurants, shops, cinemas, and not. How to eat delicious Chinese restaurants, parking lot is relatively large, parking is free.

The Hyatt House Lansing/Univ Area exceeded my expectations! The hotel is quite new and provides outstanding service, excellent accomidations, a great location and postive overall experience. Riley checked us in and was an excellent help throughout our stay! I would highly recommend this hotel to those looking for a clean, positive & welcoming experience.

Hotel breakfast is very good! Because the hotel is surrounded by golf courses and the environment is very good, the hotel has a parking lot. It's just a little remote. If you don't have a car, you can only take a taxi. There are only a few places around the eye that can be seen around, what other business or what? nothing.

Breakfast, free parking. not bad. Cheap.

It was great although we had to reserve the pool it still wasn’t bad nobody really reserved it so we were good to go in

The bar was closed the pool was closed. Weight room closed. Because of covid still. They r taking it a little too far. The rooms were clean. The workers were very nice.