Galaxy Boutique Hotel

Chinese people should avoid this hotel. The front desk clerk is very mean. When we checked in, we showed her the printed reservation information form. She rolled her eyes, turned her head and said: I don’t read Chinese, I only read English. I don’t understand what there is to be proud of? This hotel opened by Chinese people, most of the customers are Chinese. You are a Chinese front desk, and you don’t read Chinese? How about speaking English throughout the conversation and saying that you don’t understand Chinese at all? After we said we wanted to complain to her, she threatened us and said: You can check out now, and I will refund you. You mean you are the hotel owner? Even if you opened the hotel, is it right for you to treat customers like this? We spent money to see your face? It’s really disgusting🤢

房間很乾凈，裝修現代。我們遺落了一些衣服在衣櫃裏。酒店非常及時和我們溝通，還幫忙將衣服郵寄給我們。非常感謝細心周到的服務。

It is better to avoid hotels run by Chinese. The town had a power outage that day. I arrived at the hotel at 6 o'clock and was told that there was no electricity and no hot water. New Zealand is still very cold in early spring. If you choose to stay, you have to pay half of the room fee, otherwise you don't stay. I asked why I couldn't contact the agent in advance to inform us. The hotel front desk replied that there was a power outage and she didn't have customer information! Please, even if New Zealand is a village in 2024, it won't be like this, right? But I believed it at the time and checked in. At night, I thought I needed to tell Ctrip. I don't know how Ctrip communicated with the hotel. I checked out at 8 o'clock the next morning. The same front desk stopped me and hoped that I would withdraw my complaint. I thought it was funny at the time and asked her directly, "There is a power outage now. How did you receive the message from the agent?" She couldn't answer and said that she checked it on her personal network. I asked her directly, "Why didn't you tell the agent about the power outage yesterday?" She couldn't answer and stammered in poor Chinese. I was in a hurry to get on the road and didn't want to pay attention to her, so I let her give me the key and left." It was National Day, and New Zealand had a tight supply of rooms. We asked the nearby B&Bs and they were all full. If she had told us earlier, we would have had a chance to change our itinerary. It is recommended to book an old chain hotel like Peppers. They have generators to supply power when there is a power outage, and the price is similar to this one or even cheaper.

在蒂卡波算不錯的酒店

基本該有的都有 這個價格主要還是突出了地理位置 沒有驚艷 也談不上失望 無功無過 衹有一個小姑娘忙裡忙外 集各種功能於一身

On our honeymoon, the hotel was very considerate and decorated it for us. They also sent us greeting cards and chocolates. I was very touched! The view from the window is unbeatable. The hotel can also deliver it to the room. It was a very pleasant stay experience^_^

The view from the room is great. Stargazing at night is also very good. There is an automatic skylight on the roof to see the stars, but it is a bit small. It is better to watch it directly outside. The hotel can deliver breakfast to the room. The staff is also very nice. But if you get off the bus by public transportation, it is basically uphill all the way to the hotel. It’s quite strenuous to drag luggage for more than 1 kilometer.