Anonymous User
February 28, 2024
Don't, don't, don't choose this hotel!
1. Room: It is said to be a fireworks room, but in fact the window faces the parking lot. The fireworks are like a small bright spot in the distance. The room is next to the elevator and the ice machine driver, which is very noisy.
2. Secretly deducted $300! Originally booked for two nights. However, because it was too noisy, the hotel said there were no rooms available to change. If you want to cancel for one night, you need to contact Ctrip. After contacting Ctrip, they said they could check out one night early. As a result, I received a credit card charge notification. The hotel front desk said, ah, the bill is wrong and will be refunded. But there was no apology... Ctrip later said that the hotel reported that the room charge for the next day would be deducted.
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