PeopleMatterMost
October 28, 2024
Enjoyed a two week stay at this beautiful resort. The lobby, grounds & pool area were truly lovely and kept very clean. We rented a one-bedroom ocean view, and it was simply awesome. We especially loved the large lanai, and it became our favorite place to hang out in the morning and evening hours just enjoying the view. Yes, the beach area is sadly slowly fading away but there are many great beach areas close by. We liked the fact this resort had less people around due to being slightly smaller and it really felt more special. This was a bonus. They had a lot of different daily activities you could participate in too. A really wonderful staff who helped us whenever we needed it. A shout out and thank you to Justin who offered us a review of our unit when he delivered our luggage since we had never stayed there before. We declined the weekly room cleaning offering and just texted when we needed anything, and items were always promptly delivered. The valet car service was super handy also. One hiccup at checkout was that we had been charged for a buffet breakfast at the Hyatt Regency Hotel next door and that was not ours, so it was credited back to us so DO check your bill before leaving. Also, during our 2nd week there, the people staying in the unit next to ours thought it was ok to feed the birds every day and I mean FEED THE BIRDS as their lanai was covered in food! The birds were much more aggressive on our lanai that week too as we were so close by being right next door and the birds left a lot more droppings everywhere. The cleaning staff would have more work to clean the lanai because of this for sure. The birds come around to say hi without having to feed them. HVC should remind guests not to do this. We did not have this problem at all during our first week. We also appreciated that you could donate any non-perishable food to the local foodbank and the resort took care of this. Thank you. Our hearts go out to Lahaina also and thank you for sharing your paradise with us. Overall, it was a great stay. Aloha!