Agua Hotels Vila Branca

When we first booked the resort we were expecting a hotel rather than a resort - so we were surprised when we had the entire ground floor of the building. We really liked the set up of the resorts and is well renovated and taken care by the staffs. Great that they have provided shuttle bus service as it was not an accessible location if you do not drive. We had to call Uber to and from Lagos city centre as it would take us 30 mins of walk in order to reach the city centre. Otherwise, the kitchen was well equipped and even better if they can provide hair dryer without request. In our case, we had to offer a 20 euros deposit in order to lend the hair dryer for use. Apart from that, well done for the maintenance and my friend and I enjoyed the stay a lot.

Room was clean, comfortable beds, good breakfast but without vegetables. Good location, about 20mins from city centre.

Vila Branca is an excellent hotel and we will definitely be staying there again. It is located in a great area, just a short 15-20min walk from the centre of Lagos. It has two main pools and two smaller pools which were great for my young daughter to safely paddle in independently. There is a bar & restaurant on site which has great food & drinks at an affordable price. There is also a local shop near to the entrance of the hotel again which I found to be very reasonably priced and had everything we could need. The staff were extremely friendly and happy to help with any of our enquiries. We stayed in a one bedroom apartment and a cot was provided for our daughter to sleep in. The apartment is a great size and had more than enough room for the 3 of us. There was a daily cleaning service which was very appreciated. The only thing that would have made the service provided complete would be the provision of laundry facilities. We had none in our apartment and I am not aware if the hotel provides any. All in all this is a great hotel and we will definitely be staying here again.

All around excellent experience. Nice,roomy , very clean. Location is very good, restaurants and beaches within walking distance. The pool is nice although not heated. Same with the small hot-tub located next to it. Recommended! Would love to go back!

Just returned home. Stayed as part of a group. We had a 2 bed apartment which was huge and 2 bathrooms. Lots of storage space, well equipped kitchen. Pool area nice one has new sunbeds and other needs them as not so good, they were very comfortable. Pool a little cold at first. We ate breakfast once which was good value for money as you can help yourself, only a few cooked things but plenty of other choices. Room kept clean only comment is could have done with another sofa or couple soft chairs as had to sit on dining chairs, and sofa bed sofa not the most comfortable. Nice 15 walk to beaches and town, good little supermarket opposite. Overall would recommend and would go back. Food in restaurant also good, great lunchtime sandwiches.

This is the email I have sent to the hotel manager on return to UK, I would stress that the apartments, complex, restaurant and staff are superb, but you can see what spoiled an expensive week for me . Dear Manager   I would like to thank you and all your staff for a lovely stay in your apartments. My husband and I stayed in apartment 211 from the 10th of September for 7 days. The apartment and complex are very pretty and always clean. The food in the restaurant is well priced and excellent quality. However, I would particularly like to thank all your staff from the maids to the receptionists and the restaurants and bar staff. They are all very helpful and very polite and are a credit to your apartments. We would like to thank Ines as she tried to deal with a slightly distressing problem. You may be aware that in the garden area outside room 211 there is an injured seagull. It cannot fly and was killing the smaller birds for food (which was not pleasant to see and hear – I couldn’t sit out on the balcony), it was also distressing to see the seagull struggle for food and water. Ines tried to get the relevant authority to come and collect the bird but they hadn’t turned up when we left. Of course, now with the terrible wildfires they will be even more stretched. I wanted to ask the management if they could look at this situation and try to resolve it , even if it means paying for a vet to attend and take of the seagull. We loved your apartments and would like to return but at times it  Dear Manager   I would like to thank you and all your staff for a lovely stay in your apartments. My husband and I stayed in apartment 211 from the 10th of September for 7 days. The apartment and complex are very pretty and always clean. The food in the restaurant is well priced and excellent quality. However, I would particularly like to thank all your staff from the maids to the receptionists and the restaurants and bar staff. They are all very helpful and very polite and are a credit to your apartments. We would like to thank Ines as she tried to deal with a slightly distressing problem. You may be aware that in the garden area outside room 211 there is an injured seagull. It cannot fly and was killing the smaller birds for food (which was not pleasant to see and hear – I couldn’t sit out on the balcony), it was also distressing to see the seagull struggle for food and water. Ines tried to get the relevant authority to come and collect the bird but they hadn’t turned up when we left. Of course, now with the terrible wildfires they will be even more stretched. I wanted to ask the management if they could look at this situation and try to resolve it , even if it means paying for a vet to attend and take care of the seagull. We loved your apartments and would like to return but at times it wasn’t the most relaxing holiday knowing an animal was in pain and distress. Perhaps you would consider this issue and aim to fix it  even if it means ensuring the seagull